Kameron gregory
Lafayette,TN
Overview
3
3
years of professional experience
Work History
Customer Care Representative
Gregory Construction Company
05.2023 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Participated in training sessions for new hires, sharing insights on best practices in customer service excellence.
Laborer
Gregory Construction Company
05.2022 - 05.2023
- Worked with team members to ensure efficient workflow throughout the day.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Inspected finished projects for quality assurance purposes before handing off to customer.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Cut materials into specified sizes for installation using tile cutters and power saws.
- Prepared items for transportation installing bracing, padding and strapping to prevent damage.
Education
High School Diploma -
Aaron Academy
Gallatin, TN05-2023
Skills
- Teamwork and Collaboration
- Communication
- Flexible and Adaptable
- Dependable and Responsible
- Friendly, Positive Attitude
- Complaint handling
- Problem resolution
- Appointment scheduling
- Documentation and reporting
- Call handling
- Staff education and training
Timeline
Customer Care Representative
Gregory Construction Company
05.2023 - Current
Laborer
Gregory Construction Company
05.2022 - 05.2023
High School Diploma -
Aaron Academy
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