Kameron Presley
Tomball,TX
Summary
Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. My goal is to obtain a full-time position that offers challenges that will test my interpersonal skills, time management and customer service skills.
Overview
8
8
years of professional experience
Work History
Marketing Associate
Houston Rockets
Houston, TX
08.2023 - Current
- Developed and implemented marketing campaigns to increase product awareness.
- Assisted with the development of promotional materials, such as brochures and flyers.
- Organized fundraising events such as galas, auctions, and walks and runs.
- Assist in execution of Ticket Sales, Corporate, Marketing and Events and Promotions events.
- Working with various departments to execute pre-game/in-game/post-game fan activities and promotions
Personal Shopper
HEB Grocery Store
07.2021 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders, located selected items and checked service regularly to identify changes.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Frequently met deadlines and quality goals for accuracy and timeliness.
- Worked with customers to meet order requirements and service expectations.
Fan Experience Representative
San Antonio Spurs
08.2022 - 06.2023
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Directed ticket holders to seats and facility locations.
- Reviewed tickets for authenticity and applicability to particular event.
- Maintained professional demeanor to represent venue and create positive impression.
- Worked with other staff members to facilitate smooth flow of operations.
Court Manager
Altitude Trampoline Park Spring-Klein
11.2017 - 04.2020
- Maintained positive customer relations by addressing problems with the correct actions.
- Sustained professional attitude by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Concessions Worker
Cinemark Theatres
06.2016 - 11.2017
- Worked with team to provide service during busy periods and meet customer demands.
- Served drinks and snacks to guests.
- Consistently provided friendly service to promote better customer engagement.
- Communicated with customers to prepare food items and drinks, taking requests and preferences.
Education
BBA - Marketing
The University of Texas At San Antonio
San Antonio, TX05.2022
High School Diploma -
Klein Oak High School
Spring, TX05.2018
Skills
- Effective Multitasking
- Promotions and Special Events
- Working with Teammates
- Team Goals
- Customer Service
- Effective Planning
- Time Management
- Customer Satisfaction
Timeline
Marketing Associate
Houston Rockets
08.2023 - Current
Fan Experience Representative
San Antonio Spurs
08.2022 - 06.2023
Personal Shopper
HEB Grocery Store
07.2021 - Current
Court Manager
Altitude Trampoline Park Spring-Klein
11.2017 - 04.2020
Concessions Worker
Cinemark Theatres
06.2016 - 11.2017
BBA - Marketing
The University of Texas At San Antonio
High School Diploma -
Klein Oak High School
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