Kameron Smith
Birmingham,AL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
8
8
years of professional experience
Work History
Grocery Bagger
Foodland
01.2016 - 01.2017
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Pleasantly greeted customers and provided prompt and courteous service.
- Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.
Sales Representative
Prime Communications AT&T
06.2019 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Assistant Sales Manager
Prime Communications AT&T
06.2020 - 01.2021
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
Sales Manager
Prime Communications AT&T
01.2021 - 02.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Sales Manager
Victra Verizon
03.2023 - 09.2023
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
B2B Sales Representative
Cellular Sales Verizon
09.2023 - 02.2024
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Analyzed competitor offerings to identify unique selling points and remain competitive within the market.
- Managed a portfolio of accounts, ensuring timely follow-up on leads and maintaining accurate records in our POS system.
- Increased sales portfolio through cold call outreach.
Education
High School Diploma -
Albertville High School
Albertville, AL05.2019
Skills
- Customer Service
- Interpersonal communication skills
- Upselling and Cross Selling
- Product and service knowledge
- Sales closing and expertise
- Sales strategy development
- Sales Coaching
- Lead Generation
- B to B sales
Timeline
B2B Sales Representative
Cellular Sales Verizon
09.2023 - 02.2024
Sales Manager
Victra Verizon
03.2023 - 09.2023
Sales Manager
Prime Communications AT&T
01.2021 - 02.2023
Assistant Sales Manager
Prime Communications AT&T
06.2020 - 01.2021
Sales Representative
Prime Communications AT&T
06.2019 - Current
Grocery Bagger
Foodland
01.2016 - 01.2017
High School Diploma -
Albertville High School