Valerie Yates
Oviedo,FL
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
11
11
years of professional experience
Work History
Grocery Bagger
Publix
Winter Springs, FL
02.2022 - Current
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Assisted cashiers with swift transactions for a streamlined checkout experience.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
- Increased efficiency by sorting items according to the customers'' preferences or needs before bagging them.
- Pleasantly greeted customers and provided prompt and courteous service.
Grocery Bagger
Publix Grocery Store
Longwood, FL
11.2018 - 02.2022
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Assisted cashiers with swift transactions for a streamlined checkout experience.
- Ensured proper handling of fragile items to minimize breakages and complaints.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.
- Increased efficiency by sorting items according to the customers'' preferences or needs before bagging them.
- Managed cart inventory at the front of the store, enabling smooth flow of traffic in and out of the establishment.
- Demonstrated adaptability by assisting other departments as needed during peak hours or staff shortages.
- Pleasantly greeted customers and provided prompt and courteous service.
- Collected carts from parking lot and designated return locations.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Removed trash, swept, and mopped floors for professional appearance.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Placed items into bags, boxes or other containers.
- Sorted and stacked finished items.
Janitorial Cleaner
Goodwill Store
Charleston, WV
02.2013 - 02.2015
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
- Ensured a healthy environment for building occupants by properly sanitizing restrooms and common areas.
- Reduced waste by managing recycling efforts and disposing of trash appropriately.
- Maintained a safe workspace by promptly addressing spills and hazards, preventing accidents.
- Assisted in inventory management, ensuring timely replenishment of cleaning products and tools as needed.
- Collaborated with maintenance teams to address minor repairs or report more significant issues promptly.
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
Education
High School Diploma -
William R Boone High School
Orlando, FL05.2010
Skills
- Carts Collection
- Product Facing
- Recycling
- Cardboard Recycling
- Product Stocking
- Merchandise Stocking
- Customer Assistance
- Interpersonal Skills
- Multitasking Abilities
- Product Knowledge
- Positive Attitude
- Patience and Tolerance
- Customer Service
- Attention to Detail
- Organizational Skills
- Conflict Resolution
- Time Management
- Problem Solving
- Decision Making
- Product Merchandising
- Store Cleaning
- Customer Service-Oriented
- Cleaning Skills
- Presentation Skills
Timeline
Grocery Bagger
Publix
02.2022 - Current
Grocery Bagger
Publix Grocery Store
11.2018 - 02.2022
Janitorial Cleaner
Goodwill Store
02.2013 - 02.2015
High School Diploma -
William R Boone High School
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