Kamerria McLaurin
Saint Paul,MN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Assistant
Once Upon A Child Franchise
Roseville, MN
03.2020 - 04.2022
- Answered incoming telephone calls to provide store, products and services information.
- Accepted and completed cash, check and credit card payments.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Identified trends for sale promotions to increase interest or demand in products.
- Assisted in creating displays to promote products.
Retail Sales Associate
Buckle
Maplewood , MN
04.2016 - 06.2019
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Initiated friendly conversation with customers to determine level of assistance required.
- Helped customers by answering questions and locating merchandise.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Education
Associate of Arts - Secretarial Studies And Office Administration
Minnesota Job Corps Center
Saint Paul, MN05-2024
High School Diploma -
Saint Agnes
Saint Paul, MN12-2020
Skills
- Goal-Oriented
- Relationship Building
- Problem-Solving
- Reliable and Responsible
- Networking abilities
- Teamwork and Collaboration
- Attention to Detail
- Ability to Lift 40 pounds
- Effective Communication
- Security Practices
- Analytical Skills
- Friendly and Helpful
- Time management abilities
- Written Communication
- Problem-solving abilities
- Engaging with Diverse Customers
- POS Software
- Decision-Making
- Retail Metrics and Goals
- Interpersonal Skills
- Goal Setting
- Organizational Skills
- Team Leadership
- Multitasking
- Processing payments
- Returns and exchanges
- Cash Register Operation
- Customer Needs Assessment
- Cash Handling
- Customer Assistance
- Store Organization
Accomplishments
- Hubert Humphrey Job Corps Career Technical Training Office Administration - Student of the Month award
Certification
- IC3 Digital Literacy level 1-3
- GCF Global Certificate - Workplace Basics & Job success
- Typing.Com Certificate 45 WPM 95% ACC
Affiliations
- Computer design
- Graphic design
- Music produce
Timeline
Sales Assistant
Once Upon A Child Franchise
03.2020 - 04.2022
Retail Sales Associate
Buckle
04.2016 - 06.2019
Associate of Arts - Secretarial Studies And Office Administration
Minnesota Job Corps Center
High School Diploma -
Saint Agnes