Dedicated and reliable professional with almost 5 years of experience as a veterinary assistant, skilled in customer service, attention to detail, and handling sensitive information with care and confidentiality. Known for building trust with clients, managing fast-paced environments, and maintaining accurate records. Eager to apply these transferable skills in a bank teller position, delivering excellent service and building trusted relationships with customers.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant
Appalachian Animal Hospital
11.2020 - Current
Positioned animals for diagnostic imaging such as x-rays and scans.
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Improved client relations through effective communication and education on pet health needs.
Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
Provided customer support to clients, answering questions and addressing concerns.
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Conducted diagnostic tests such as blood work and x-rays to aid in accurate diagnosis and treatment planning.
Managed multi-line phone system and pleasantly greeted patients.
Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.