Kameryn Schat
Agoura Hills,CA
Summary
Strong leader and problem-solver dedicated to implementing efficient operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and judgment to positively impact company success as well as team success.
Naturally bringing a positive energy and work ethic into any environment, while maintaining complete professionalism, trust and honesty.
Overview
3
3
years of professional experience
Work History
General Manager of Operations
Le Cafe De La Plage
12.2022 - Current
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous procedure improvement.
- Updated and resolved incidents while managing a shift team of 8 employees and a complete staff of 24 employees.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Established standard operating procedures that enhanced employee performance.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Fully staffed and trained my entire malibu team, all while building a second location, newly opened in Santa monica.
- Built the second location from scratch, including what equipment to purchase, where to assemble a flow of customers and implementing safety precautions for staff.
- Hired and trained a full team to open the new santa monica location, while keeping our malibu location under control, with no assistant manager and one part time supervisor.
Medical Assistant
Scripps Ranch Medical Clinic
11.2020 - 12.2022
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Verified patient insurance coverage and collected required co-payments.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient spirometry.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
High School Diploma -
Ukiah High School
Ukiah, CA11.2017
Skills
- Performance Improvements
- Assignment Delegation
- Employee Scheduling
- Scheduling
- Customer Retention
- Purchasing and planning
- Training Management
- Customer Service
- Staff hiring
- Teamwork and Collaboration
- Effective leader
- Supplier Monitoring
Timeline
General Manager of Operations
Le Cafe De La Plage
12.2022 - Current
Medical Assistant
Scripps Ranch Medical Clinic
11.2020 - 12.2022
High School Diploma -
Ukiah High School
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