KAMESHA HERRING
Lawrenceville,GA
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
23
23
years of professional experience
Work History
Project Manager, Owner
Signed By Her Notary Service LLC
08.2021 - Current
- Successfully led and managed a mobile notary service for a diverse clientele, achieving a 95% client satisfaction rate through effective project management and coordination.
- Specialized in accurate signings, refinances, and buyer/seller packages, completing over 500 transactions without errors by implementing efficient processes and quality control measures.
- Expertly prepared and reviewed loan documents, reducing document errors by 25%, and ensuring all projects were completed on time and within budget.
- Facilitated effective communication in document explanation and notarization, improving client understanding and satisfaction, leading to repeat business and referrals.
Patient Access Operations Coordinator
Piedmont Atlanta
03.2019 - 10.2021
- Spearheaded the implementation of patient access needs programs, policies, and initiatives, increasing service quality by 20%.
- Assisted patients in fulfilling their financial obligations through sliding scales, ensuring equitable access and increasing patient satisfaction by 20%.
- Led a project team to improve patient financial data management, implementing personalized solutions and increasing patient satisfaction by 30%.
Procedure Coordinator
Piedmont Heart Institute
09.2018 - 05.2021
- Optimized surgery schedules for 3 Vascular Surgeons, effectively allocating resources and increasing surgery success rates by 15%
- Successfully implemented EMR system across Vascular Surgery department, improving record keeping accuracy by 40%
- Validated precise procedure schedules, resolving errors promptly and reducing cancellations by 10%.
- Optimized service delivery by effectively forecasting patient traffic, reducing waiting times by 18%
- Reduced project costs by 20% through refined budget allocation algorithms and optimized schedules
On Call Staffing Coordinator- Remote
Accord Homecare Services
07.2018 - 05.2020
- Led the strategic planning and execution of staffing projects, managing over 50 schedules remotely to ensure seamless weekend coverage and achieve a 98% staffing efficiency rate.
- Oversaw weekend, holiday, and after-hour scheduling, improving coverage reliability by 25% and ensuring optimal staff availability.
- Created and maintained detailed staffing reports, providing critical insights that enhanced decision-making efficiency by 30%.
- Balanced budget considerations and controlled operational costs by 15% through effective resource management and strategic decision-making aligned with company policies.
Procedure Project Coordinator
Alliance Spine and Pain Center
08.2016 - 09.2018
- Expertly managed the planning, scheduling, and coordination of ambulatory surgery services, achieving a 90% on-time service delivery rate.
- Supervised financial operations, including invoicing and revenue collection, increasing revenue collection rates by 15% through effective financial management.
- Implemented performance metrics and regular team meetings to monitor progress, address challenges, and ensure alignment with company goals.
- Maintained clear and effective communication with stakeholders, insurers, and team members, fostering strong relationships and ensuring client needs were met promptly.
Lead Project Coordinator-Remote
A & T Healthcare
07.2001 - 05.2016
- Orchestrated comprehensive scheduling for a team of 150+ healthcare providers, improving resource allocation and patient care delivery.
- Managed the transition to a new EMR system, training staff and ensuring a smooth implementation.
- Developed and implemented scheduling policies and procedures, reducing scheduling conflicts by 35%.
- Led data-driven quality improvement initiatives, enhancing patient outcomes and staff efficiency.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Education
Google Project Management Certification
In Progress
Bachelor of Science - Business Administration/Healthcare Management
Southern New Hampshire University
05.2018
Skills
- Project Management
- Epic Cadence
- E Clinical
- MS Office Suite
- MS Project
- Kosmo
- Q Genda
- Healthcare Operations
- Scheduling Management
- Budget Control
- Project Scheduling, Planning and Tracking
Timeline
Project Manager, Owner
Signed By Her Notary Service LLC
08.2021 - Current
Patient Access Operations Coordinator
Piedmont Atlanta
03.2019 - 10.2021
Procedure Coordinator
Piedmont Heart Institute
09.2018 - 05.2021
On Call Staffing Coordinator- Remote
Accord Homecare Services
07.2018 - 05.2020
Procedure Project Coordinator
Alliance Spine and Pain Center
08.2016 - 09.2018
Lead Project Coordinator-Remote
A & T Healthcare
07.2001 - 05.2016
Google Project Management Certification
In Progress
Bachelor of Science - Business Administration/Healthcare Management
Southern New Hampshire University
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