Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Escrow Accountant
Homeward
04.2022 - 04.2023
Maintained records of all escrow deposits, payments, and refunds.
Researched discrepancies in account balances and resolved any issues.
Generated reports on escrow activity for management review.
Reduced funding exceptions by 75% through effective management.
Partnered with auditors to track errors and add contributions to maintain accuracy
Diminished outstanding debts by analyzing accounts for issues.
Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
Tracked funds, prepared deposits and reconciled accounts.
Payment Processor
Supreme Lending
05.2021 - 04.2022
Managed checks via lockbox in accordance with corporate policies and procedures
Identified missing remittances and took necessary steps to obtain appropriate documentation required to post cash
Prepared reports for unapplied cash
Managed refund process, wires, and ACH payments
Handled escrow surplus/overpayments and researched bankruptcy information and payments
Cross-Trained on servicing transfers, improving versatility
Managed urgent refund requests through manual check, wires, and ACH process
Created and posted daily web and One-Time ACH payments.
Cash Management Associate
Mid America Mortgage
12.2020 - 04.2021
Processed mortgage loan payment, payoffs, and nonstandard payments
Researched and handled exception items and suspense fund disbursements
Ensured compliance with servicing guidelines during fund processing.
Created and updated records and files to maintain document compliance
Managed automation of NSF reports and processes, decreased NSF process by 50%
Payment Process/Default Reporting Specialist
Supreme Lending
03.2016 - 10.2020
Managed checks via lockbox in accordance with corporate policies and procedures
Processed NSF’s, payoffs, reinstatement, and principal reduction wires
Resolved credit balances and escrow surplus/overpayments
Identified missing remittances and took necessary steps to obtain appropriate documentation required to post cash
Prepared reports for unapplied cash
Managed refund process, wires, and ACH payments
Submitted defaulted loan reports to VA, Freddie Mac and Fannie Mae, and insurers
Analyzed loss mitigation financial packages, determined qualified programs, and evaluated plans.
A/R Coordinator
Accounting Principles-Employbridge(Contract)
03.2015 - 02.2016
Received and posted customers payments received from lockboxes EFT and wire transfers
Identified customer's remittance and post payments to correct account by invoice
Created short pay and deductions on customer's account as directed by remittance advice
Processed account adjustments as requested
Balanced cash posting to cash receipts
Maintained cash receipts records and files for any required research/audit
Coordinated with Collections Analyst on payments received application of payments and payments received without remittance advice.
Contract Processing Clerk
Kelly Services-Nissan Motor Acceptance Corp
01.2014 - 03.2015
Followed up with dealerships for missing/needed items to complete 8-10 funding applications per day
Processed incoming and outgoing documents, ensuring accuracy of data entry.
Conducted quality control checks on all documents and identified discrepancies to correct errors.
Ensured compliance with company policies and procedures related to document processing activities.
ACH Account Clerk
ADT Security Services
05.2008 - 04.2013
Account research and reconciliation, including payments and ledger balance
Setup and maintained checking and credit card details
Setup and maintained customer's accounts for Auto Debit Enrollment on ACH
Managed billing statements
Setup second site for monthly, quarterly, or annually billing
Inter-departmental quality assurance and correction of pap amounts
Maintained accurate client files and updated customer information as needed.
Researched discrepancies and performed corrective action as necessary.
Education
Mortgage Banking
North Lake College
Irving, TX
Accounting
University of Phoenix
Tempe, AZ
Associate of Applied Science - Information Technology Cybersecurity
Tarrant County College District
Fort Worth, TX
05.2025
Skills
Account Reconciliation Expert
Accounts Payable and Receivable
Adjustment Posting
Investigative Research
Cross-Functional Team Collaboration
General Ledger
Payment Posting
Statement Preparation
Decision-Making
Attention to Detail
Financial Accounting
10-Key Data Entry
Automation Support
Account Auditing
Cash Management
Vendor Relationships
Certification
Texas Notary Public
NAMU, Certified Mortgage Underwriter
LAPP/SAR Underwriter Certificate
FHA Direct Endorsement-DE Underwriting
Timeline
Escrow Accountant
Homeward
04.2022 - 04.2023
Payment Processor
Supreme Lending
05.2021 - 04.2022
Cash Management Associate
Mid America Mortgage
12.2020 - 04.2021
Payment Process/Default Reporting Specialist
Supreme Lending
03.2016 - 10.2020
A/R Coordinator
Accounting Principles-Employbridge(Contract)
03.2015 - 02.2016
Contract Processing Clerk
Kelly Services-Nissan Motor Acceptance Corp
01.2014 - 03.2015
ACH Account Clerk
ADT Security Services
05.2008 - 04.2013
Mortgage Banking
North Lake College
Accounting
University of Phoenix
Associate of Applied Science - Information Technology Cybersecurity