Summary
Overview
Work History
Skills
Accomplishments
Interests
Education
music , working out , modelling
Work Availability
Quote
Timeline
OperationsManager
Kamgo Christian

Kamgo Christian

SALES MANAGER AND CUSTOMER SUPPORT SERVICES
Moscow,MOW

Summary

Customer-focused professional with successful 3-year career in sector. Dynamic successful applying skills and strategies in busy business environment. Adept individual with more than 3 years working as Manager , revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Goal-oriented Customer Service Manager with

years of experience in leadership roles. Detail-focused and driven to help employees succeed in meeting and exceeding sales goals. Charming salesperson skilled in communication and collaboration for best-in-class service.

I am hardworking and professional with great communication skills while working as a team respecting co-workers and clients. I al fluent in French , English and intermediate in Russian. I am goal oriented and can work extra hours for the teams objectives to be achieved. I have music and modeling as a hobby and I often time exercise to put me in an efficient state of mind . I can easily adapt to changes with the company’s task , performing at a heat level.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
5
5
Languages

Work History

Sales and Customer Service Manager

Premium Consultant - Well connect
moscow , Balashikha
12.2018 - Current
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Provided service agreements and quality standards for clients.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Increased monthly gross sales from and exceeded goals for sales, revenue and profit margins.
  • Reorganized and optimized leads management by implementing CRM solution.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Supervised sales team people, stepping in to support employees and deliver smooth sales processes for clients.
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.
  • Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
  • Educated customers on promotions to enhance sales.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Tapped cultural knowledge and relationship-building skills to assist customers with explaining issues.

Skills

Sales and marketing

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Accomplishments

  • Supervised team staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

Working out, travelling, music, discovering and acquiring new skills, new technologies

Education

Bachelor of Science - Sociology

University Of Yaoundé I

music , working out , modelling

I like working out daily before and after work and rest , this is to help me gain a better state of mind . Listening to music while working out and during stress periods has always been a great way to rapidly dissolve the stress and have a calm mindset which is very important. Modelling and travelling has always been a great happy i enjoy doing in my free time because i discover new ways of interacting with people and understand what makes people happy and what they are after and willing to go an extra mile for . This helps me better understand clients with diverse thinking and needs.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Sales and Customer Service Manager

Premium Consultant - Well connect
12.2018 - Current

Bachelor of Science - Sociology

University Of Yaoundé I
Kamgo ChristianSALES MANAGER AND CUSTOMER SUPPORT SERVICES