Kami Cloud
Lake Charles,LA
Summary
Dynamic professional with a proven track record with peers, excelling in roles requiring patience, empathy, and exceptional organizational skills. Leveraged problem-solving abilities and a strong work ethic to enhance team productivity and client satisfaction. Specialized in childcare and customer service, consistently achieving positive outcomes in fast-paced environments.
Professional childcare provider with comprehensive understanding of child development and behavior management. Skilled in creating structured and fun environment that promotes learning and growth. Known for reliability and adaptability, consistently meeting dynamic needs of families and fostering positive relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Babysitter
Peers
06.2015 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
Trainer
Olive Garden
10.2022 - 01.2025
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Server
Olive Garden
02.2022 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Receptionist
Falgoust Eye Medical & Surgical
08.2023 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Eye Technician
Falgoust Eye Medical & Surgical
08.2023 - 08.2024
- Enhanced patient experience with a welcoming demeanor and clear communication during pre-testing procedures.
- Collaborated with optometrists to develop customized treatment plans for patients with specific vision needs.
- Contributed to the growth of the practice, assisting in marketing efforts and promoting available services.
- Improved patient satisfaction by providing thorough eye examinations and detailed explanations of their visual health.
- Maintained a clean and organized workspace, ensuring proper sterilization of equipment for optimal patient safety.
Tutor
Peers
01.2019 - 05.2022
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
Education
Certified - Phlebotomy
Inspire Professional Solutions
Sulphur, LAHigh School Diploma - High School
Welsh High School
Welsh, LA05.2022
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Flexible scheduling
- Child supervision
- Attention to detail
- Toddler care experience
- Childcare
- School-age children experience
- Homework assistance
- Infant care experience
- Organization skills
- Customer service
Certification
Adobe, Word, phlebotomy, CPR
Timeline
Receptionist
Falgoust Eye Medical & Surgical
08.2023 - 08.2024
Eye Technician
Falgoust Eye Medical & Surgical
08.2023 - 08.2024
Trainer
Olive Garden
10.2022 - 01.2025
Server
Olive Garden
02.2022 - 01.2025
Tutor
Peers
01.2019 - 05.2022
Babysitter
Peers
06.2015 - Current
Adobe, Word, phlebotomy, CPR
Certified - Phlebotomy
Inspire Professional Solutions
High School Diploma - High School
Welsh High School
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