Kami Hansen
Las Vegas
Summary
Experienced sales and management leader with 15 years in customer service and team development. Skilled in fostering professional relationships and enhancing organizational efficiency. ability to thrive in fast-paced settings. Focused on achieving results while ensuring a balanced work-life balance. Sales professional with record-setting numbers, impeccable fashion sense, and exceptional client-relationship skills. Passionate about boosting customers' trust and confidence.
Overview
19
19
years of professional experience
Work History
Temporary style advisor
Balenciaga ( 24 seven Talent)
Las Vegas
04.2026 - Current
- Advised clients on fashion choices and current trends.
- Assisted in visual merchandising and store presentation.
- Collaborated with team to enhance customer shopping experience.
- Developed strong relationships with returning customers for loyalty.
- Educated clients about product materials and care techniques.
- Resolved customer inquiries and concerns effectively and professionally.
- Greeted customers and provided exceptional customer service.
Luxury Style Advisor Fine Jewelry
Saks Fifth Avenue
Las Vegas
09.2025 - 04.2026
- Guided clients in selecting styles aligned with personal preferences and current trends.
- Delivered product knowledge to elevate customer experience and drive sales.
- Collaborated with team members to uphold visual merchandising standards across the store.
- Adapted to changing inventory and seasonal fashion trends, ensuring timely updates for customers.
Fine Jewelry Commission Sales Associate
Venezia Fine Jewelry (Palazzo)
Las Vegas
08.2024 - 09.2025
- Responsible for large value transactions with high end customers
- Met or exceeded monthly sales goals
- Excellent customer service skills, encouraging repeat business
- Assisted customers in selecting fine jewelry based on preferences and occasions.
Commission Sales Associate
Luxe
05.2025 - 09.2025
- Facilitated product selection and inquiries to enhance overall shopping experience.
- Processed transactions accurately through point-of-sale systems for efficient checkout operations.
- Organized merchandise displays and maintained cleanliness to uphold store presentation.
- Collaborated with team members to achieve daily sales targets and boost customer satisfaction.
Manager
Swatch Caesars Forum
Las Vegas
09.2024 - 05.2025
- Ensured adherence to visual merchandising standards while maintaining store cleanliness.
- Delivered outstanding customer service to foster lasting clientele relationships.
- Applied thorough understanding of KPIs to drive store performance.
Fine Jewelry Commission Sales Associate
Macys (Fashion Show Mall)
Las Vegas
10.2017 - 05.2024
- Cultivated customer loyalty through exceptional customer service techniques
- Expedited daily operations, performed administrative tasks, and oversaw staff performance
- Increased Profits through troubleshooting profit loss areas
- Guaranteed that the store safety policies were being followed
- In charge of remedying any pursuant safety issues
Guest Service Representative
Simon Property Group (Tacoma Mall)
Tacoma
02.2016 - 09.2017
- Demonstrated proficiencies in telephone and front-desk reception skills in a high-volume environment
- Played an integral role in handling returns exceeding the target satisfaction rate of 90%
- Demonstrated professional etiquette to build and maintain strong client relationships
- Ensured leads by maximizing opportunities in providing excellent customer relations and building rapport
Assistant Manager
Zales The Diamond Store
03.2007 - 12.2008
- Managed daily operations to ensure compliance with company policies and procedures.
- Optimized team workflow efficiency through effective scheduling and task coordination.
- Enhanced onboarding processes by implementing comprehensive training programs for new staff.
- Identified areas for service improvement by analyzing customer feedback.
- Ensured timely supply replenishment through diligent inventory monitoring.
- Fostered collaboration among team members by developing effective internal communication strategies.
Education
Business Administration & Management -
Portland Community College
Skills
- Client satisfaction strategies
- Analytical thinking
- Workplace flexibility
- Team collaboration
- Independent work ethic
Websites
EXPERIENCE
01-2024
ADDITIONAL WORK EXPERIENCE
- Ticketmaster Customer Service Booth (Tacoma)
- Sales/ Brand ambassador
- Old Navy (Tacoma Mall)
- Retail Associate
- Zales (Portland)
- Assistant Manager
Timeline
Temporary style advisor
Balenciaga ( 24 seven Talent)
04.2026 - Current
Luxury Style Advisor Fine Jewelry
Saks Fifth Avenue
09.2025 - 04.2026
Commission Sales Associate
Luxe
05.2025 - 09.2025
Manager
Swatch Caesars Forum
09.2024 - 05.2025
Fine Jewelry Commission Sales Associate
Venezia Fine Jewelry (Palazzo)
08.2024 - 09.2025
Fine Jewelry Commission Sales Associate
Macys (Fashion Show Mall)
10.2017 - 05.2024
Guest Service Representative
Simon Property Group (Tacoma Mall)
02.2016 - 09.2017
Assistant Manager
Zales The Diamond Store
03.2007 - 12.2008
Business Administration & Management -
Portland Community College