Jacob Hunt
Omaha
Summary
Experienced Customer Service Associate with recent CompTIA+ certification seeking entry-level position with ample growth opportunities. Proven track record of delivering exceptional customer service, resolving issues efficiently, and maintaining a positive and professional demeanor. Adept at utilizing strong communication and problem-solving skills to ensure customer satisfaction. Eager to contribute expertise in providing top-notch service and contribute to success of dynamic organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Westgate Elementary
10.2023 - 09.2024
- Sustained an efficient and tidy class setting.
- Monitored playground activities to maintain a secure environment.
- Facilitated support sessions for struggling learners.
Email help desk
Complete Call Solutions
01.2021 - 04.2022
- Delivered top-tier support to exceed client satisfaction goals.
- Partnered with team members to tackle customer problem-solving.
- Managed and revised database content based on needs.
Education
CompTIA A -
11.2024
General studies -
Metropolitan Community College
Omaha, Ne01.2016
Skills
- Proficiency with Microsoft office programs
- Customer service
- Reading Comprehension
- Configure, install and upgrade operating systems
- Install and image virtual machines
- Set up and troubleshoot peripheral devices
Certification
- Work Ethic Certification, Center for Work Ethic development, 05/01/24
- Customer Service Certification, National Seminars Training, 05/01/24
- CompTIA A+, 11/01/24
Timeline
Assistant Teacher
Westgate Elementary
10.2023 - 09.2024
Email help desk
Complete Call Solutions
01.2021 - 04.2022
CompTIA A -
General studies -
Metropolitan Community College
Similar Profiles
Kadi LambersonKadi Lamberson
4th Grade Teacher at Westgate Elementary4th Grade Teacher at Westgate Elementary
ASHAR JAMALIASHAR JAMALI
TsSpec Helpdesk at PWCS Westgate Elementary SchoolTsSpec Helpdesk at PWCS Westgate Elementary School
ASHAR JAMALIASHAR JAMALI
TsSpec Helpdesk at PWCS Westgate Elementary SchoolTsSpec Helpdesk at PWCS Westgate Elementary School