Kami Klapp
Yorba Linda,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level media position, ready to help a team achieve company goals. Prepared to start career and make meaningful contributions with commitment and drive while advancing my passion for photography and social media
Overview
6
6
years of professional experience
Work History
Barista
Human Bean
08.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Sales Associate
Old Navy
06.2023 - 09.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Baker
Crumbl Cookies
11.2020 - 06.2021
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Managed customer service operations, including taking orders and resolving complaints.
Swim Instructor
YMCA
06.2019 - 08.2019
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Education
Bachelor of Science - Digital Communications And Media
Southern Oregon University
Ashland, OR06-2025
Brea Olinda High School
Brea, CA06-2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Audience targeting
- Digital media
Timeline
Barista
Human Bean
08.2024 - Current
Sales Associate
Old Navy
06.2023 - 09.2023
Baker
Crumbl Cookies
11.2020 - 06.2021
Swim Instructor
YMCA
06.2019 - 08.2019
Bachelor of Science - Digital Communications And Media
Southern Oregon University
Brea Olinda High School
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