Kami Savage
Webster,TX
Summary
Proven Front of House Employee with a track record of enhancing customer satisfaction at Main Event and Texas Roadhouse. Demonstrates a strong work ethic and exceptional problem-solving abilities, adept at handling high-pressure situations and improving service standards. Skilled in money handling and customer service, contributing to positive dining experiences.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Main Event
08.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Accurately operated cash register to process customer payments.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
Front of House Employee
TripleShiftEntertainment
08.2022 - 07.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Host
Texas Roadhouse
01.2023 - 04.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
No Degree - Business
University of Houston
Houston, TX12-2028
High School Diploma -
Port Neches Groves Highschool
Port Neches, TX05-2024
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Money handling
- Greeting guests
- Waitstaff etiquette
Timeline
Front of House Employee
Main Event
08.2024 - Current
Host
Texas Roadhouse
01.2023 - 04.2023
Front of House Employee
TripleShiftEntertainment
08.2022 - 07.2024
No Degree - Business
University of Houston
High School Diploma -
Port Neches Groves Highschool
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