Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kamiah Henning

Reno

Summary

  • Extensive experience as Head Lifeguard at the City of Reno, excelling in team management and emergency response.
  • Proven ability to enhance safety protocols and deliver exceptional customer service, fostering a secure and welcoming environment.
  • Skilled in First Aid and CPR instruction, with a strong commitment to water safety education.
  • Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

5
5
years of professional experience

Work History

Head Lifeguard/Swim Lesson Instructor

City Of Reno
07.2023 - Current
  • Supervised lifeguard team to ensure adherence to safety protocols and operational standards.
  • Monitored aquatic facility conditions, ensuring compliance with health and safety regulations.
  • Delivered exceptional customer service, resolving issues promptly and professionally.
  • Taught swim lessons ages 3-14.

Lifeguard

University of Nevada Reno
01.2023 - 05.2023
  • Monitored pool areas to ensure safety and compliance with health regulations.
  • Responded promptly to emergencies, executing rescue techniques and first aid procedures.
  • Conducted regular safety drills, enhancing team readiness for emergency situations.
  • Educated patrons on pool rules, promoting a safe recreational environment.
  • Managed front desk operations, ensuring a welcoming environment for visitors and clients.

Head Lifeguard/Swim Lesson Instructor

City Of Fallon
05.2020 - 09.2022
  • Supervised daily pool operations, ensuring adherence to safety regulations and emergency protocols.
  • Monitored aquatic environment for hazards, maintaining cleanliness and compliance with health standards.
  • Engaged with patrons to promote water safety awareness through educational programs and demonstrations.
  • Trained and managed team of lifeguards on pool safety and risk management protocols.
  • Taught swim lessons ages 3-14

Gym Attendant

City Of Fallon
09.2021 - 04.2022
  • Maintained cleanliness and organization of gym facilities to ensure optimal user experience.
  • Assisted members with equipment usage, promoting safety and proper techniques.
  • Monitored gym environment to enforce rules and ensure safety protocols were followed.
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Processed customer transactions efficiently to ensure swift service and optimal customer satisfaction.
  • Maintained accurate cash drawer, reconciling discrepancies daily to uphold financial integrity.

Lifeguard

Churchill County Parks and Recreation
10.2020 - 06.2021
  • Supervised pool activities, ensuring safety compliance and adherence to facility rules.
  • Responded swiftly to emergencies, administering first aid and coordinating rescue efforts effectively.
  • Greeted customers entering facility and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Arts - Secondary Education & English

University of Nevada, Reno
Reno
12-2026

Skills

  • Customer service
  • Team management
  • Staff supervision
  • Emergency response
  • First Aid and CPR instruction
  • Patience and empathy
  • Decision-making
  • Teamwork and collaboration

Interests

  • Makeup and Skincare
  • Fashion and Style
  • Beauty Trends

Timeline

Head Lifeguard/Swim Lesson Instructor

City Of Reno
07.2023 - Current

Lifeguard

University of Nevada Reno
01.2023 - 05.2023

Gym Attendant

City Of Fallon
09.2021 - 04.2022

Lifeguard

Churchill County Parks and Recreation
10.2020 - 06.2021

Head Lifeguard/Swim Lesson Instructor

City Of Fallon
05.2020 - 09.2022

Bachelor of Arts - Secondary Education & English

University of Nevada, Reno

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