I am a dedicated Correctional Case Manager bringing more than 18 years experience in a helping profession of various ethnic and socio-economic backgrounds. My organizational skills as a successful Services Coordinator have taught me the importance at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude.
Overview
17
17
years of professional experience
Work History
Correctional Case Manager
IDOC-MVTC
07.2023 - Current
Responsible for a 30 client caseload which included generating psycho-socials, programming plans and discharge plans, monthly individual counseling sessions, mandatory progress note update; client liaison with Idaho Probation and Parole, housing providers, and service providers
Facilitation of 8 programming groups per week and providing interventions for risky thinking and situations of group participants
Coordinated successful inmate transitions from restrictive housing to general population by developing individualized step-down plans and monitoring progress.
Served as court liaison by attending court hearings and presenting reports and recommendations.
Substance Abuse Instructor/Counselor
Management & Training Corporation - CAPPS
02.2023 - 06.2023
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Developed and clearly presented classroom rules, guidelines and objectives.
Increased student motivation by developing engaging lesson plans that catered to various learning styles.
Residential Advisor
Idaho Department of Labor - Job Corps
08.2022 - 01.2023
Assisted students in handling tough situations to resolve problems.
Assisted with move-in and move-out processes, streamlining the transition for new and departing residents.
Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
Lead Career Preparation Coordinator
USFS Centennial Job Corps, Trapper Creek Job Corps
05.2017 - 06.2022
Simultaneously served as the TABE Test Administrator and the MyPACE Specialist for the center.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
Oversaw appointment scheduling and itinerary coordination for both students and personnel.
Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new students effectively.
Student Standards and Accountability Officer
USFS Centennial Job Corps
04.2007 - 05.2017
Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
Fostered a culture of continuous improvement by encouraging students to identify areas of opportunity and propose solutions.
Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
Coordinated operations with law enforcement and social services agencies.
Collected, arranged, and input information into database system.
Education
Bachelor of Science - Social Science
Boise State University
Boise, Idaho
12.2007
Skills
Adept at personal growth motivation and guidance
Case management proficiency
Experienced with residential training programs
Adult accountability expertise
Knowledge and experience in crisis intervention
Social and communication skills educator
Culturally knowledgeable & sensitive
Expertise in de-escalation & conflict resolution
Timeline
Correctional Case Manager
IDOC-MVTC
07.2023 - Current
Substance Abuse Instructor/Counselor
Management & Training Corporation - CAPPS
02.2023 - 06.2023
Residential Advisor
Idaho Department of Labor - Job Corps
08.2022 - 01.2023
Lead Career Preparation Coordinator
USFS Centennial Job Corps, Trapper Creek Job Corps