KAMIL HUSSAIN REZAEE
Houston,USA
Summary
Hard working and committed customer relationship builder, that provides ethical and moral standards in all dealings and communications, while maintaining quality service and enforcing organization enforcement. Cost analysis and savings Task delegation Case management. Detail Oriented, Team Player Proficient in Microsoft word, Excel, and Power Point.
Overview
6
6
years of professional experience
Work History
RMA Inventory Specialist
Return Merchandise Authorization
03.2024 - Current
- Process all inbound / out POD reports
- Record and process all tote returns from members
- Research / process all returns from member stores, validate if it’s an inventory item or non-inventory item
- Process and issues all credit returns
- Provide detailed Customer issue resolutions, by contacting members and providing documentation of the conversation.
- Report out daily total POD’s for the day and make sure all PODS are returned daily
- Effectively manage short dated products out to C N C
- Offline inventory of damage and expire items
- Manage return expire and damage area
Inventory Specialist
Greater Houston Retailers Cooperative Association
10.2023 - Current
- Run a daily "Zero Shipped Report" resolving the items that are in stock and audit the pallet module
- Effectively maintain and update inventory records and reconcile needed discrepancies
- Assist procurement team with inbound PO discrepancies and adeptly provide slow moving items report to the team
- Reconciled physical counts with digital records and resolved discrepancies
- Inspected incoming inventory for damage or contamination to maintain high-quality stock
- Maintained excellent inventory organization and kept all products accessible
- Developed and recommended strategies to improve inventory processes
- Kept inventory records updated and prepared standard reports for management review
- Managed inventory levels to ensure timely availability of products for customers
- Supported customer service efforts by providing accurate information about product availability or backorder situations.
Case Manager
Alliance for African Assistance
06.2023 - 07.2023
- Facilitated client access to community resources, including housing, food, clothing, school programs, and vocational opportunities
- Completed applications for TANF/Food Stamps/Refugee Medical Assistance Program
- Created referrals to other social service providers for additional services
- Provided transportation and interpretation as needed to facilitate clients access to services
- Maintained case files and other paperwork management as required by program.
Senior Corporate Sales Executive
Telecom Development Company Afghanistan Roshan
11.2017 - 05.2021
- Sold products by establishing contact and developing relationships with the National and International Organizations
- Efficiently did Marketing of the new the company service for the other government and non-government companies
- Maintained relationships with clients by providing support, information, and guidance
- Researched and recommended new opportunities
- Recommended profit and service improvements
- Identified product improvements or new products by remaining current on industry trends, market activities, and competitors
- Maintained quality service by establishing and enforcing organization standards.
Education
Bachelor of Business Administration -
Rana University
01.2021
Smart Afghan international trainings and consultancy, funded by AWDP USAID -
01.2013
Skills
- Customer Service
- Inventory Reconciliation
- Discrepancy Resolution
- Records Management
- Inventory Control
- Inventory Tracking
- Adaptability
- MS Office
References
References upon request
Timeline
RMA Inventory Specialist
Return Merchandise Authorization
03.2024 - Current
Inventory Specialist
Greater Houston Retailers Cooperative Association
10.2023 - Current
Case Manager
Alliance for African Assistance
06.2023 - 07.2023
Senior Corporate Sales Executive
Telecom Development Company Afghanistan Roshan
11.2017 - 05.2021
Bachelor of Business Administration -
Rana University
Smart Afghan international trainings and consultancy, funded by AWDP USAID -
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