Kamila Masnica
Chicago
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Drahos Dental Care
Chicago
01.2023 - Current
- Executed chairside tasks, prioritizing patient comfort and operational readiness for treatment.
- Oversaw inventory management of dental supplies to ensure timely reordering.
- Developed trust with patients, leading to increased retention, by utilizing outstanding communication skills and a friendly approach.
- Facilitated collaboration with dental team to optimize workflow and improve patient service efficiency.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Trained new staff in office protocols and equipment usage, fostering a supportive learning environment.
- Managed the preparation of treatment rooms, ensuring all dental tools were sanitized and supplies were replenished.
- Oversaw the implementation of health and safety protocols to enhance patient care and operational efficiency.
Seasonal Worker
Marshalls
Chicago
08.2023 - 12.2023
- Addressed customer product inquiries and ensured outstanding service to enhance overall shopping satisfaction.
- Oversaw organization of merchandise displays to ensure adherence to company visual presentation standards.
- Fostered a positive work environment by upholding professionalism and maintaining an upbeat attitude during peak holiday season.
- Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
Waitress and Bartender
Polish Highlanders Restaurant, Bar & Banquet
Chicago
06.2021 - 12.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Oversaw multiple tables to ensure efficient order delivery and enhance guest satisfaction.
- Engaged with kitchen staff to optimize food order processes and effectively address special requests.
- Trained new waitstaff on restaurant policies, menu knowledge, and customer interaction best practices.
- Assisted in banquet setup and execution for large events, ensuring smooth operations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Guided customers in selecting drink options by offering personalized recommendations aligned with their preferences and dietary needs.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Waitress and Restaurant Receptionist
Joseph's Pizza Cucina
Campton Hills
02.2021 - 05.2023
- Collaborated with kitchen staff to communicate orders and special requests accurately.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Trained new reception staff members on company policies and procedures for consistent service standards across the team.
- Managed front desk operations, ensuring smooth guest check-ins, and check-outs.
- Demonstrated effective multitasking abilities during busy periods by juggling multiple tasks, including answering phones, checking in guests, and processing payments.
Education
Certificate of Completion - Dental Assisting
Chicago Dental Assistant School
Olympia Fields, IL12-2022
High School Diploma -
Curie Metro High School
Chicago06-2022
Skills
- Dental radiography
- Professionalism and etiquette
- Team collaboration
- Patient relations
- OSHA regulations
- HIPAA compliance
- Dental terminology
- Chairside assisting
- Strong multitasking
- Customer service
- Attention to detail
- Memory retention
- Complex Problem-solving
Timeline
Seasonal Worker
Marshalls
08.2023 - 12.2023
Dental Assistant
Drahos Dental Care
01.2023 - Current
Waitress and Bartender
Polish Highlanders Restaurant, Bar & Banquet
06.2021 - 12.2023
Waitress and Restaurant Receptionist
Joseph's Pizza Cucina
02.2021 - 05.2023
Certificate of Completion - Dental Assisting
Chicago Dental Assistant School
High School Diploma -
Curie Metro High School