Kamila Camilo
Centene Corporation
Kissimmee,FL
1
Certification
6
years of professional experience
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
9 Months
09.2025 - 06.2026
9 Months
Inside Sales Agent Associate
Centene Corporation | 7700 Forsyth Boulevard, St. Louis MO 63105
09.2025 - 06.2026
- Enhanced compliance training and ethical business conduct standards for Medicare Advantage sales.
Obtained annual Medicare AHIP certification and passed Centene WellCare Act for the specified plan year.
Streamlined SOA collection process prior to presenting Medicare Advantage Part D plans. - Developed and maintained relationships with clients to drive customer satisfaction and retention.
- Executed sales strategies to achieve quarterly revenue targets consistently.
- Conducted market research to identify new opportunities and enhance product offerings.
3 Years 9 Months
12.2021 - 09.2025
3 Years 9 Months
Inside Sales Representative Agent
ResultsCX
12.2021 - 09.2025
- Introduced ACA health insurance plans to clients. Comply with Market place rules and regulations. Financial needs analysis processing , application and compliance & ethics, and client management.
- Cultivated strong client relationships to drive customer satisfaction and repeat business.
- Conducted thorough needs assessments to tailor solutions that meet client requirements.
- Leveraged CRM systems to track sales activities and manage customer interactions efficiently.
1 Year 9 Months
02.2020 - 11.2021
1 Year 9 Months
Customer Service
ResultsCX | Winter Haven, FL
02.2020 - 11.2021
- Managed customer inquiries, resolved complaints, documented processes, troubleshot issues, processed transactions, and updated customer records in CRM systems.
- Provided exceptional customer service, resolving passenger concerns promptly and professionally.
- Managed branch sales, customer service, finances and recordkeeping.
- Promoted exceptional customer service by engaging clients on sales floor.
- Assessed and resolved customer service problems and executed solutions.
Education
No Degree - Fresh Start Program
Daytona State College | Daytona Beach, FL | 05-2009
- .Dress for success
- typing
- phone skills
- Relevant Coursework
Associate of Arts - General Education
Daytona State College | Daytona Beach, FL | 05-2010
Skills
Customer relationship building
Customer empathy
Two decades customer service
Multitasking under pressure
Change management
Cultural adaptability
Microsoft Word
Excel
Certification
- Florida Health and Life 215 Insurance License November 2021
- Florida Real Estate School, Division of Real Estate License (SL3172554) March 2006
- State of Florida Executive Department Notary Public, (Notary ID 1535316) July 2019
LANGUAGES
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Inside Sales Agent Associate
Centene Corporation
09.2025 - 06.2026Read more
Inside Sales Representative Agent
ResultsCX
12.2021 - 09.2025Read more
Customer Service
ResultsCX
02.2020 - 11.2021Read more
Daytona State College - No Degree, Fresh Start Program
Read more
Daytona State College - Associate of Arts, General Education
Read more