Kamila Campaneria

Managed front desk operations, including checking in children upon arrival from school.

• Trained new Check-in Agents on best practices in customer service delivery, fostering a positive work environment.
• Assisted passengers with special needs, ensuring comfortable and hassle-free travel experiences.
• Verified passport and visa validity.
• Maintained detailed knowledge of cruise policies and procedures to ensure seamless operations.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.