Kamila Scott
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Primary Care Network Clinic
08.2017 - 03.2020
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Interview patients and document basic medical history
- Update/file medical records and insurance reports
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Manage inventory levels, ordering supplies, and organizing storage areas.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Called and faxed pharmacies to submit prescriptions and refills.
Benefits Administrator
Benefitfocus
08.2016 - 08.2017
- Respond to phone request from users who were utilizing the online benefits enrollment application as it relates to benefit plan details, functionality, navigation and general use of software applications.
- Accurately create and document each customer interaction within the case tracking system called Salesforce
- Demonstrate and provide exemplary customer service in all interactions
- Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
Registered Pharmacy Technician Via OptumRX
Expert Global Solutions Inc.
02.2014 - 07.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Home Support Staff
Rescare Homecare
09.2009 - 03.2014
- Attended training sessions to stay updated on procedures and services.
- Assisted coworkers and staff members with special tasks on daily basis.
- Assist residents with all daily task including, cooking, cleaning, grooming, shopping, and medical appointments
- Distributed medication to residents at scheduled time
- Ensured safety standards were met
- Documented any changes in residents behavior
Medical Receptionist
Neurology Clinic
04.2012 - 02.2014
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
Education
Associate of Science - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
Clearwater, FL03.2012
High School Diploma -
Joplin High School
Joplin, MO05.2000
Skills
- Healthcare Policies
- Enrollment Procedures
- Performance Improvement
- Reading Comprehension
- Complex Problem-Solving
- Health Education
- Benefits Strategies
- Benefits Coordination
- Basic Mathematical Abilities
- Organizational Systems
- Cold Calling
- Job Specifications
- Patient-focused care
- Medical office administration
- HIPAA Compliance
- Data Entry
- Patient Scheduling
- Inventory Management
- Medical Terminology
- Compassionate
- Electronic Medical Records
- Neurology assessments
- Professionalism and Ethics
- Appointment Setting
- Plan Administration
- Enrollment Coordination
- Daily Logs
Timeline
Medical Assistant
Primary Care Network Clinic
08.2017 - 03.2020
Benefits Administrator
Benefitfocus
08.2016 - 08.2017
Registered Pharmacy Technician Via OptumRX
Expert Global Solutions Inc.
02.2014 - 07.2016
Medical Receptionist
Neurology Clinic
04.2012 - 02.2014
Home Support Staff
Rescare Homecare
09.2009 - 03.2014
Associate of Science - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
High School Diploma -
Joplin High School
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