Administrative support and compassionate client care experience across office and residential settings, with strong communication, record keeping, and schedule coordination. Reliable support for confidential files, customer questions, invoices, and daily tasks that kept operations organized and responsive.
Overview
8
8
years of professional experience
Work History
Secretary to the General Manager
The Old Spaghetti Factory International Inc.
Rancho Cucamonga, California
10.2025 - 08.2026
Coordinated calls, mail, and visitor requests with professional office support.
Maintained information regarding organizational activities or personnel matters concerning the office of the General Manager.
Greeted visitors in a professional manner and provided assistance.
Responded promptly to inquiries from customers or clients regarding services offered by the organization.
Prepared documents for payroll, scheduling, and administrative review.
Maintained filing systems for personnel records and operational paperwork.
Processed invoices from vendors and suppliers according to company policy.
Completed data entry tasks such as updating client records or entering financial transactions into accounting software.
Resident Assistant
Goshen College
Goshen, IN
11.2022 - 05.2025
Fostered inclusive community in Goshen College residence hall communities
Mediated roommate conflicts and supported student concerns in residence hall
Enforced residence policies and documented conduct concerns for residence life staff
Executive Secretary to the General Manager/Admin/Purchaser at Eco-Polymer Plastic Materials TradingExecutive Secretary to the General Manager/Admin/Purchaser at Eco-Polymer Plastic Materials Trading