Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caroline Warner

Greenfield,IN

Summary

Worked in medical field for 4 years caring, monitoring, managing, and following care plans for patients. A switch to psychology with a lot of experience with people and secretarial experience. Efficient at typing, computer management, and organization. Dependable and quick-learning team player with effective communication and organization skills Driven and resourceful administrative professional with 3 + years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

11
11
years of professional experience

Work History

Secretary

Vanguard Productions LLC
07.2021 - Current

Answered multi-line phone system and greeted callers enthusiastically.

  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Completed accurate daily report documents, memos and invoices.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Recorded expenses and maintained accounting records.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Drafted agendas, recorded minutes and created documents for meetings.

Home Health Aide

Guardian Care
09.2020 - 12.2022
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Developed rapport to create safe and trusting environment for care.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Supervised daily activities and provided assistance to staff.

Certified Nursing Assistant

Family First Senior Living
03.2020 - 09.2020
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Certified Nursing Assistant

ManorCare Health Services
04.2019 - 01.2020
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

Swimming Instructor

New Castle YMCA
01.2017 - 09.2018
  • Organized and taught swimming lessons to children aged 3 months to 10 years.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Used teaching aids such as kickboards, diving rings and fins correctly to teach students.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Taught five-program components for personal safety, water orientation and stroke development, water sports and games, rescue and personal growth.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.

Lifeguard

New Castle Aquatic Center
04.2014 - 09.2016
  • Attentively monitored swimmers to identify distress.
  • Checked pool and surrounding areas for hazardous conditions.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
  • Entered water immediately to pull struggling swimmers to safety.
  • Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
  • Saved distressed persons using rescue techniques and equipment.
  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Education

Bachelor of Science - Nursing

Indiana Wesleyan University
Marion

Bachelor of Science - Nursing

Indiana University - Purdue University Indianapolis
Indianapolis, IN

Bachelor of Science - Psychology

Regent University
Virginia Beach, VA
12.2023

Skills

  • Equipment and Instrument Sterilization
  • Filing Experience
  • Data Verification
  • Database Maintenance
  • Report Writing
  • Business Correspondence
  • Interoffice Communications
  • File Management
  • Keyboarding Skills
  • Developing Presentation
  • Time Management
  • HIPAA Guideline Compliance
  • Microsoft Office
  • Planning and Coordination
  • Good Telephone Etiquette
  • Critical Thinking
  • Clerical Support
  • Problem-Solving
  • Google Workspace
  • MS Office
  • Flexible and Adaptable
  • Data Entry
  • Self-Motivated
  • Active Listening
  • Decision-Making
  • Written Communication
  • Interpersonal Communication
  • Organization and Time Management
  • Teamwork and Collaboration
  • Telephone Skills
  • Database Administration
  • Security Awareness
  • Customer and Client Relations
  • Meeting Preparation
  • Document Control
  • Sorting and Labeling
  • Verbal and Written Communication
  • Mail Handling
  • Office Equipment Operation
  • Organization and Efficiency
  • Shorthand Writing
  • Performance Improvement
  • Reminder Calls
  • Organization Skills
  • Data Inputting
  • Household Support
  • Range of Motion Exercises
  • Household Chores
  • Compassionate Client Care
  • Mobility Support
  • Personal Grooming Care
  • Behavior Redirection
  • First Aid and Safety
  • ADL Support
  • Community Integration
  • Care Plan Assessment
  • Medical Reminders
  • Personal Care Assistance
  • Preventative Care Education
  • Patient Care
  • Clinical Quality Program Standards
  • Quality Program Protocols
  • Case Management
  • Patient Massage
  • Companionship and Emotional Support
  • Light Housekeeping
  • Community Activities
  • Patient Transport
  • Administering Medicines
  • Recording Vital Signs
  • Patient Rapport
  • Household Management
  • Patient and Family Interaction
  • Interpersonal Communications
  • Activities of Daily Living (ADLs)
  • Bathing and Dressing
  • Medical Terminology and Equipment
  • Dietary Needs
  • Medical Charting
  • Mobilization Support
  • Clinical Documentation and Reporting
  • Schedule Management
  • Oxygen Initiation
  • Patient Condition Observation
  • Report Observations
  • Status Updates
  • IV Medication Administration
  • Reading Comprehension
  • Medical Histories and Vital Statistics
  • ADLs Assistance
  • Language Skills Development
  • Parental and Guardian Assistance
  • Age-Appropriate Routines
  • Planning Physical Activities
  • Playing Puzzles and Games
  • Changing Diapers
  • Routine Management
  • Tactical Communications
  • Maintaining Safe Environment
  • Mobility Devices
  • Following Directions
  • Exercise and Outdoor Activities
  • Meal Planning and Preparation
  • Emergency Response

Timeline

Secretary

Vanguard Productions LLC
07.2021 - Current

Home Health Aide

Guardian Care
09.2020 - 12.2022

Certified Nursing Assistant

Family First Senior Living
03.2020 - 09.2020

Certified Nursing Assistant

ManorCare Health Services
04.2019 - 01.2020

Swimming Instructor

New Castle YMCA
01.2017 - 09.2018

Lifeguard

New Castle Aquatic Center
04.2014 - 09.2016

Bachelor of Science - Nursing

Indiana Wesleyan University

Bachelor of Science - Nursing

Indiana University - Purdue University Indianapolis

Bachelor of Science - Psychology

Regent University
Caroline Warner