Shadara Wilson
Spring,TX
Summary
Dedicated customer representative with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Secretary
COHAP OUTREACH CORPORATION
12.2020 - Current
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Drafted agendas, recorded minutes and created documents for meetings.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Surpassed team goals by partnering with colleagues to implement best practices and protocols
Education
Certification (licensed Esthetician) - Esthetics
CHI Lonestar
910 E Richey Rd, Houston, TX 77073 08.2020 - 05.2021
Skills
- Equipment and Instrument Sterilization
- Office Staff Leadership
- Filing Experience
- Interoffice Communications
- Meeting Support
- HIPAA Guideline Compliance
- Meeting Minutes
- Remote Conferencing
- Customer Relations and Communications
- Call Forwarding
- Supply Inventory Control
- Client Interfacing
- Research and Analytical Skills
- Set Appointments
- Organization
- Critical Thinking
- Complex Problem-Solving
- Client Care
volunteer
"SMHARTT GIRL DRESSING THE DREAMS"
organization to support the less fortunate.
“From Zero to Hero Real Estate Seminar”
Renovated for the elderly. Prosperity Real Estate Group.
Brenda Wilson Breast Cancers Awareness Foundation
CHI Lonestar
Esthetician Assistance
Timeline
Secretary
COHAP OUTREACH CORPORATION
12.2020 - Current
Certification (licensed Esthetician) - Esthetics
CHI Lonestar
08.2020 - 05.2021
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