Summary
Overview
Work History
Education
Skills
Certification
Internship Experience
Affiliations
Timeline
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Kamille Mayo

Summary

Experienced financial professional with nearly 5 years in fraud investigation and an MBA in Homeland Security. Strong analytical skills and solid foundation in financial investigation techniques. Seeking to apply expertise in anti-money laundering analysis and financial risk management to enhance an organization's financial integrity and compliance efforts. Skilled fraud specialist proficient in risk assessment, fraud detection, and analyzing complex data to identify suspicious activities. Recognized for teamwork, adaptability, critical thinking, problem-solving abilities, and excellent communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Fraud Specialist II

JPMorgan Chase
01.2021 - Current
  • Conduct comprehensive investigations into financial fraud cases, utilizing forensic accounting techniques and fraud detection tools such as Lexis Nexis, Admin Tool, Taser, etc., resulting in the prevention of company financial losses, within Regulation E guidelines.
  • Prevent arbitration cases via evidence gathering in collaboration with Lexis Nexis, VISA, and various merchants.
  • Present findings of financial red flags and recommendations to management and stakeholders via well-constructed documentation of claim activity.
  • Maintain productivity, occupancy and decision quality metrics tracked through hourly, daily, and monthly tableau reporting.

Customer Service Representative

Crawford & Company
08.2019 - 01.2021
  • Provided exceptional customer service as a third-party representative on behalf of 20+ corporate clients per day and processed insurance claims worth up to $2 million in damages.
  • Developed effective communication and problem-solving skills such as de-escalation measure and providing remediation services in dire situations.
  • Served as a subject matter expert (SME) for two home insurance clients (Frontline Insurance & Florida Peninsula Insurance Company) and two auto clients (FedEx and Tesla).

Education

MBA - Homeland Security

Wilmington University
New Castle, DE
06-2025

Bachelor of Arts in Criminal Justice - undefined

Clark Atlanta University
Atlanta, GA
05.2019

Skills

  • Skilled in utilizing various software tools for project management and reporting
  • Risk mitigation strategies
  • Fraud prevention
  • Transaction monitoring
  • Investigation techniques
  • Evidence collection
  • Verbal and written communication
  • Case management
  • Dispute resolution
  • Activity monitoring
  • Anti-fraud systems

Certification

  • Google Analytics for Beginners (2024)
  • CAMS - Certified Anti-Money Laundering Specialist (In Progress)

Internship Experience

Intern — Georgia Legislative Black Caucus | Atlanta, GA | 01/2019 — 05/2019

  • Researched pending House of Representative bills and provide key findings to my mentor/assigned congressman.
  • Assist in the drafting of resolutions for the House of Representatives
  • Attend community hall meetings within the assigned district and further investigate new and pending inquiries/complaints.
  • Aided in the planning of fundraising political events such as the Intern Cohort Meetings and the annual Georgia Legislative Black Caucus gala.

Affiliations

  • Toastmasters International

Timeline

Fraud Specialist II

JPMorgan Chase
01.2021 - Current

Customer Service Representative

Crawford & Company
08.2019 - 01.2021

Bachelor of Arts in Criminal Justice - undefined

Clark Atlanta University

MBA - Homeland Security

Wilmington University