A motivated college student with costumer service, organization, time management, and multitasking abilities. Devoted to making a good impact in any workplace.
Overview
4
4
years of professional experience
Work History
Public Sector
Citibank
Newark, DE
10.2024 - Current
Accurately examine applications and other documents.
Correctly calculate fees and validate information for further decision-making.
Taped and organized shipping boxes.
Scanned documents, checks, and fees, to ensure exceptional quality.
Shredded envelopes and cleared out candling bins.
Scanned, sorted, and delivered all incoming envelopes to their designated areas.
Made shipper boxes and lids for incoming envelopes.
To-Go Specialist
Applebee's
Wilmington , DE
10.2022 - Current
Verified order accuracy prior to packing for take-out.
Provided assistance to other team members on various tasks, enhancing overall efficiency and productivity.
Operated register for cash transactions, processed customer payments, and provided change as needed.
To keep it clean and comfortable in the restaurant, including table wiping, floor sweeping, window and counter cleaning.
Processed take-out orders with precision and efficiency using POS system and credit card machine for accurate payment processing.
Adhered to local liquor laws by verifying customer identification when serving alcoholic beverages.
Organized required supplies and equipment for workstations during opening shifts.
Sales Associate
Mandee
Wilmington , DE
11.2020 - 08.2021
Stayed informed about store merchandise and policies.
Managed inventory levels by restocking shelves as needed.
Boosted revenue by providing personalized product suggestions tailored to customer demands.
Provided exceptional customer service and welcomed customers.
Provided support to customers by helping them locate desired items, addressing inquiries, and giving product recommendations.
Education
Associate of Science - Applied Behavioral Health
Wilmington University
New Castle, DE
05-2027
Skills
Cleanliness
Efficient Packaging
Strong multitasking
Goal-Oriented
Menu knowledge
Teamwork and Collaboration
Adaptability and Flexibility
Relationship Building
Attention to Detail
Money Handling
Order Accuracy
Upselling
Payment Processing
POS System Operation
Retail Store Operations
Customer Service
Superb time management
Outgoing Personality
Store Opening and Closing
Positive and professional
Taping techniques
Batching accuracy
Critical thinking
Barcode scanning
Scanning
Data entry
Accomplishments
I was a "Neighborhood Expert" at Applebee's when employed. I had the job of being a role model for my co-workers and helping train incoming employees and/or crossover workers.