Kamille Walker
Newport News,VA
Summary
Experienced professional with the ability to quickly learn and implement newly acquired skills into the everyday workflow. Perfectionist tendencies produced a sharp eye for the smaller details, while an easy-going personality allows for teamwork and the development of new relationships to come as second nature. Years of experience in sales, leasing, and property management. Years of mastering the ability to think critically, resolve conflicts, manage tasks, communicate effectively, and provide exceptional customer service.
Overview
10
10
years of professional experience
Work History
Lead Leasing Consultant
Weinstein Properties Then Oakmark Management
08.2019 - 11.2025
- Assisted in managing leasing agreements and resident/prospective resident communications to ensure satisfaction.
- Conducted property tours and showcased amenities to prospective renters.
- Trained team members on policies and software to improve team performance.
- Resolved resident issues promptly.
- Assisted prospective resident in paperwork and other logistics to facilitate smooth move-in processes.
- Verified applicants' incomes and other information before approving lease applications.
- Screened applications and reviewed credit reports to determine approval.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new residents in a timely manner.
- Posted, scanned, and deposited payments to resident accounts without error.
- Collaborated with upper management to develop strategic plans for growth and improvement.
- Conducted market research to ensure competitive pricing and offerings in leasing market.
Outside Sales Representative
Safe Haven ADT
06.2019 - 08.2019
- Visited potential client homes to deliver product presentations and demonstrate benefits.
- Negotiated contracts and pricing agreements based on customer needs.
- Participated in daily sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Developed in-depth knowledge of product features, benefits, and pricing to effectively communicate value of the service to customers.
Sales Associate
Haynes Furniture
06.2016 - 06.2019
- Maintained up-to-date knowledge of product features and promotions to drive sales.
- Assisted customers and guided them to merchandise that best matched their wants and needs, enhancing shopping experience.
- Processed transactions accurately using POS systems, ensuring efficient checkout procedures.
- Identified and offered customers the best finance options available to complete their transactions.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Tracked shipments and deliveries on a daily basis to provide customers with realistic expectations.
- Trained new associates on company policies, software proficiency, and customer service standards.
Line Cook
Bailey's Pub & Grille
06.2015 - 06.2016
- Opened kitchen to assemble the line and prepare all produce and other ingredients for the day.
- Safely operated kitchen equipment.
- Collaborated with team members to efficiently produce menu items per order.
- Trained new staff on recipes, cooking techniques, and kitchen procedures.
- Washed and sanitized dishes after customer use.
- Closed kitchen by properly storing food and cleaning appliances, counters, and floors.
Education
Virginia Commonwealth University
The University of Alabama
Skills
- Lease Administration
- Property Management
- Customer Service
- Attention to Detail
- Proficiency in Computer Software
- Calm Under Pressure
- Conflict Resolution
- Written and Verbal Communication
- Multitasking
Timeline
Lead Leasing Consultant
Weinstein Properties Then Oakmark Management
08.2019 - 11.2025
Outside Sales Representative
Safe Haven ADT
06.2019 - 08.2019
Sales Associate
Haynes Furniture
06.2016 - 06.2019
Line Cook
Bailey's Pub & Grille
06.2015 - 06.2016
Virginia Commonwealth University
The University of Alabama