Kamille Stutson
Customer Success Manager
Atlanta,GA
Summary
Motivated Contract Specialist and Customer Success Professional with over 5 years of experience in contract lifecycle management (CLM), vendor support, and process optimization. Adept at building strong client relationships, driving product adoption, and solving complex business challenges. Passionate about delivering exceptional customer experiences and ensuring business success through strategic partnerships.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Contract Specialist
Cortland
11.2022 - Current
- Partnered with internal teams and vendors to enhance contract processes, improving operational efficiency and compliance.
- Assisted with the implementation of Coupa (CRM), streamlining vendor onboarding and contract management.
- Acted as the liaison between vendors, legal teams, and risk management, ensuring smooth contract negotiations.
- Provided vendor support and problem resolution, reducing contract processing delays.
- Created and routed approx 150 service master service contracts, change orders, and NDAs per month
- Maintained contract tracking logs and facilitated weekly meetings with legal teams to finalize redlines.
- Ensured insurance compliance and contract adherence, reducing operational risks.
Logistics/Transportation Manager
KSDS Express
02.2020 - 10.2022
- Managed B2B customer relationships, ensuring smooth contract execution for transportation clients.
- Led contract negotiations with brokers and shippers, securing optimal rates and service agreements.
- Assisted with business development and market analysis, driving new partnerships and sales opportunities.
- Provided customer and driver support, resolving logistics challenges to maintain on-time deliveries.
- Handled route planning, dispatching, and compliance monitoring for over the road freight trucks ensuring adherence to Department of Transportation regulations.
- Reviewed and submitted transportation contracts while managing invoices and account receivables.
Assistant Property Manager
M2 Property Management
05.2018 - 01.2020
- Built strong customer relationships with tenants, vendors, and staff, ensuring high retention and satisfaction.
- Met sales and performance goals by maintaining 98%-100% occupancy.
- Managed leasing contracts, compliance, and tenant screening.
- Developed and implemented marketing strategies, increasing property visibility and lease conversions.
- Assisted the maintenance team in delegating work orders, ensuring quick resolution of issues.
- Utilized Yardi software for tenant ledger updates and financial management.
- Practiced Fair Housing
- Procured vendor services and goods as needed
English as Second Language Teacher
Longman Schools
02.2017 - 03.2018
- Led interactive lessons and developed communication strategies to enhance student engagement and comprehension.
- Boosted student confidence in speaking a second language through consistent encouragement and positive reinforcement.
- Conducted live demo sessions to showcase course offerings, helping to increase student enrollments and package sells.
- Contributed to a positive school culture by actively participating in faculty meetings, committees, and extracurricular events.
- Set assessments to measure student progress and identify growth opportunities.
Education
Bachelor of Science - Consumer Science & Business
The Ohio State University
09.2025 -
Skills
Microsoft 365 & Sharepoint
DocuSign
Power BI & Data Visualization
Salesforce
CRM & SaaS Implementation
Contract Lifecycle Management (CLM)
B2B Sales
Problem Solving
Active Listening
Customer Success
Cross Functional Collaboration
Process Optimization & Risk Mitigation
Certification
Certification in Technology Sales - Course Careers - Completed
Timeline
Bachelor of Science - Consumer Science & Business
The Ohio State University
09.2025 -
Certification in Technology Sales - Course Careers - Completed
02-2025
Contract Specialist
Cortland
11.2022 - Current
Logistics/Transportation Manager
KSDS Express
02.2020 - 10.2022
Assistant Property Manager
M2 Property Management
05.2018 - 01.2020
English as Second Language Teacher
Longman Schools
02.2017 - 03.2018
Similar Profiles
Delise BAKERDelise BAKER
Leasing Professional at CortlandLeasing Professional at Cortland
Tyler CantrellTyler Cantrell
Professional Leasing Consultant at CortlandProfessional Leasing Consultant at Cortland
Jaycee ChennaultJaycee Chennault
Leasing Consultant at CortlandLeasing Consultant at Cortland