Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kamisha Gordon

Lady Lake,FL

Summary

Skilled Insurance Verification Specialist with experience in verifying insurance coverage, understanding policies, and processing claims. Strengths include strong analytical skills, attention to detail, and ability to work under pressure. Proven record of improving efficiency in handling claims and enhancing customer satisfaction through timely resolution of disputes and issues.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Express Care Of Belleview And Leesburg
Belleview, FL
11.2023 - Current
  • Greeted and checked in patients, updating patient information in computer system.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.

Phone Operator

Adult Medicine Of Lake County
Clermont , FL
04.2020 - 11.2023
  • Maintained a professional demeanor while handling customer calls.
  • Ensured compliance with all applicable federal regulations pertaining to telephone operations.
  • Greeted callers and identified their needs quickly and accurately.
  • Updated customer accounts with new information from callers.
  • Responded promptly to inquiries from customers, management, and other departments within the organization.
  • Utilized various software programs including Microsoft Word, Excel, and Outlook to complete job tasks efficiently.
  • Demonstrated excellent problem-solving skills when resolving complex customer requests or inquiries.

Caregiver

Admire care
Groveland, FL
02.2019 - 04.2020
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Education

LPN

ATA Career Educatiom
Spring Hill, FL
08-2020

Skills

  • Data entry and review
  • Insurance billing
  • Patient database maintenance
  • Skilled in Excel, Word, PowerPoint, Spreadsheets
  • Insurance plan verification
  • Schedule patients
  • Medical chart documentation
  • Written communication
  • Case management

Certification

  • Phlebotomy
  • CPR/First Aid
  • EKG
  • HHA
  • Dialysis Tech

Timeline

Medical Receptionist

Express Care Of Belleview And Leesburg
11.2023 - Current

Phone Operator

Adult Medicine Of Lake County
04.2020 - 11.2023

Caregiver

Admire care
02.2019 - 04.2020

LPN

ATA Career Educatiom

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Kamisha Gordon