Kamisha Walker
Norman,OK
Summary
Dynamic professional with a proven track record at the University of Oklahoma, adept in Microsoft Office Suite and exceptional communication skills. Excelled in managing complex projects, fostering customer relationships, and streamlining administrative processes. Achieved significant improvements in operational efficiency and customer satisfaction, demonstrating a unique blend of technical proficiency and interpersonal acumen.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
University of Oklahoma
01.2023 - Current
- Coordinate and manage the Directors calendar, including scheduling appointments, meetings, and travel arrangements
- Review and manage incoming correspondence, as well as coordinate, review, and disseminate correspondence on behalf of the Director
- Organize, attend, and document meetings, workshops, and events, including preparing agendas, background materials, and follow-up tasks for both IREES and LASI
- Coordinate and track the progress of special projects and initiatives led or overseen by the Director and Managing Director in a timely manner
- Act as point of contact between the Director and other college departments, university offices, external partners, and the public
- Assist in the preparation, monitoring, and reconciliation of the Director and Managing Director's expenses, with appropriate documentation and in accordance with required policies and procedures
- Manage and maintain confidential information and documents, ensuring discretion and privacy as required
- Provide hospitality to all Director's office guests and help foster a welcoming environment
- Analyzes a variety of problems and carries out special assignments to solve those problems
- Performs various duties as needed to successfully fulfill the function of the position
Special Programs Field Agent
OKLAHOMA HOUSING FINANCE AGENCY
11.2021 - 11.2022
- Inspected each unit consistent with HQS and complete HUD Form 52580
- Analyzed inspection results and notify owner/participant of inspection results
- Sent owner/participant of failed units list of deficiencies/time frame for repairs
- Re-inspected failed units and advise owner/participant of re-inspection results
- Conducted annual inspections in a timely fashion and notify owner/participant of results
- Determined initial contract rent, and amount of allowable annual increases conduct complaint inspections upon request, ad notify owner/participant of results ad time frame needed for corrective action and date of reinspection
- Performed administrative/record-keeping functions including maintenance of participant files, completion of HUD/agency forms on rent reasonableness, maintenance of rent comparable book and assist in design and implementation of inspection and inspection related forms, procedures and control systems
- Consulted with other programs staff regarding department functions, procedures, client status; and establish and maintain rapport with existing and prospective landlords
Assistant Event Coordinator
Crawford University Club
08.2015 - 03.2020
- Provided comprehensive support to the management team by planning daily operations, managing client relationships, and offering in-depth clerical and administrative support
- Directly supervised a team of five to six staff members and coordinated schedules for all shifts to meet daily workload
- Coordinated all logistical components of daily of event including signage, POS, in-event marketing, breakdown of programming, and production of events for 10 to 300 attendees
- Accurately processed payments, handled insurances, distributed tickets, and procured supplies
- Delivered exemplary customer service, serving as key point of contact for guest relations
- Served as floor manager, and promptly resolved challenging situations and complex issues
- Coordinated and managed the reservation system and schedule for up to 100 appointments
- Organized and produced multi-site events and food & beverage sales during University of Oklahoma football game days
Office Assistant
University of Oklahoma
05.2017 - 05.2018
- Delivered in-depth administrative support, ensuring the smooth flow of work across the department
- Managed guest services including tours of the facility, record keeping, answering multi-line phone system, and other clerical functions
- Efficiently responded to emergency and non-emergency campus situations for more than 4,000 residents of the University's housing
- Facilitated the Medical Need Golf Cart Program, and supported students needing special accommodations for their housing
- Worked as an integral team player in facilitating move-in for a diverse student body of more than 4,000 individuals
Sales Representative
Travel Traders Hotel Retail
06.2014 - 05.2015
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Answer questions regarding the store and its merchandise
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
Education
Physical Therapy
South University
Savannah, GAMasters Degree - Human Resources Studies
University of Oklahoma
Norman, OKBachelors Degree - Human Relations
University of Oklahoma
Norman, OKSkills
- Microsoft Office Suite
- Communication skills
- Time Management
- Computer Literacy
- Customer Service
- Attention to Detail
- Medical Terminology Knowledge
- Compassionate
- Complex Problem-Solving
- Customer Relationship Management (CRM)
Certification
- Microsoft Office Specialist (MOS) - Microsoft.
Timeline
Administrative Coordinator
University of Oklahoma
01.2023 - Current
Special Programs Field Agent
OKLAHOMA HOUSING FINANCE AGENCY
11.2021 - 11.2022
Office Assistant
University of Oklahoma
05.2017 - 05.2018
Assistant Event Coordinator
Crawford University Club
08.2015 - 03.2020
Sales Representative
Travel Traders Hotel Retail
06.2014 - 05.2015
- Microsoft Office Specialist (MOS) - Microsoft.
Physical Therapy
South University
Masters Degree - Human Resources Studies
University of Oklahoma
Bachelors Degree - Human Relations
University of Oklahoma
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