Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kamiya Blackwell

Summary

Organized and dedicated Administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Registrar/Administrative Assistant

Mercy Health Hospital
12.2021 - Current
  • Developed strategies to streamline and improve office procedures.
  • Provides strong communication and excellent customer service skills by greeting patients in a respectful manner
  • Responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification
  • Responsible for training incoming employees within the department
  • Responsible for scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently



Phone Interview Specialist/HR Associate

Macy's
01.2020 - 12.2021
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Organized new employee orientation schedules for new hires.
  • Conduct phone interviews utilizing computer-based guides with a high degree of accuracy and integrity; maintain candidate focus to gather all information within the designated timeframe; evaluate candidate interview responses to make an appropriate hiring decision.
  • Effectively research, accurately answer or direct the colleague to the appropriate resolution/contact for all HR/ General Inquiry questions or concerns.
  • Provide excellent customer service to all colleagues and People Leaders regarding HR/General Inquiry questions; maintain a satisfactory or better quality score on monthly call evaluations.


Dental Assistant Student Intern

Dr.Scott Larkin
05.2016 - 08.2018
  • Sterilized rooms and prepped equipment and instruments for 10-20 procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Provided diagnostic information by exposing and developing radiographic studies.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.

Education

High School Diploma -

Winton Woods High School
Cincinnati, OH

Bachelor of Science - Psychology

University of Cincinnati Blue Ash College
Cincinnati, OH
2025

Radiographer Certification - Dental Assisting

Scarlet Oaks Career Development
Cincinnati, OH
05.2018

Skills

  • Organization and Time Management
  • Office Coordination
  • Quality Patient Care
  • Issue and Conflict Resolution
  • Excellent Communication
  • Patient Identification
  • Patient Data Management Systems (Epic)

Certification

  • Certified Dental Assistant

Timeline

Lead Registrar/Administrative Assistant

Mercy Health Hospital
12.2021 - Current

Phone Interview Specialist/HR Associate

Macy's
01.2020 - 12.2021

Dental Assistant Student Intern

Dr.Scott Larkin
05.2016 - 08.2018

High School Diploma -

Winton Woods High School

Bachelor of Science - Psychology

University of Cincinnati Blue Ash College

Radiographer Certification - Dental Assisting

Scarlet Oaks Career Development

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Kamiya Blackwell