Summary
Overview
Work History
Education
Skills
Timeline
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Kamiya Walker

Summary

Dynamic professional with a proven track record at APEC Learning Center, excelling in educational mentoring and academic tutoring. Demonstrated leadership and effective communication skills, enhancing student engagement through innovative STEAM projects. Achieved significant improvements in student literacy and emotional intelligence, fostering a supportive learning environment.

Overview

6
6
years of professional experience

Work History

After School Youth Mentor

APEC Learning Center
10.2025 - Current

Implemented diverse enrichment activities to promote creativity and personal growth.

  • Provided academic support through homework assistance and tutoring for student success.
  • Conducted STEAM projects to engage students in science, technology, engineering, arts, and mathematics.
  • Facilitated literacy initiatives aimed at enhancing reading and writing skills.
  • Developed social-emotional learning activities to strengthen emotional intelligence and interpersonal skills.

Customer Service Representative

Convergent Contact Solutions
10.2023 - 05.2024
  • Addressing customer inquiries and providing effective solutions to enhance their experience.
  • Using strong communication skills and the ability to multitask while maintaining a high level of professionalism.
  • Engaging with customers effectively fosters loyalty and improves overall service quality.
  • Achieved a notable increase in customer satisfaction ratings through dedicated service.
  • Implemented feedback mechanisms to continuously enhance service delivery.
  • Collaborated with team members to streamline processes and improve response times.

Research Intern

Federal Reserve Bank Of Atlanta
01.2020 - 05.2021
  • While serving as a Research Intern at the Federal Reserve Bank of Atlanta, where analytical skills were utilized to support various research projects, my responsibilities included data collection, analysis, and the preparation of reports that contributed to the understanding of economic trends.
  • This role involved collaborating with senior researchers and gaining valuable insights into economic policies and their implications.
  • Assisted in the preparation of research reports that informed policy decisions.
  • Conducted data analysis that led to actionable insights for ongoing projects.
  • Participated in team meetings to discuss findings and suggest improvements.

Education

Nursing -

Southern Crecent Technical College
11.2025

Skills

  • Leadership skills
  • Customer service excellence
  • Team collaboration
  • Effective communication
  • Multitasking ability
  • Problem solving
  • Data analysis
  • Quality control
  • Performance metrics
  • Educational mentoring
  • Academic tutoring
  • Peer counseling
  • Skill building

Timeline

After School Youth Mentor

APEC Learning Center
10.2025 - Current

Customer Service Representative

Convergent Contact Solutions
10.2023 - 05.2024

Research Intern

Federal Reserve Bank Of Atlanta
01.2020 - 05.2021

Nursing -

Southern Crecent Technical College
Kamiya Walker