Kamiyah Darby
Oklahoma City,OK
Summary
Customer service professional with a strong background in patient check-in, insurance verification, call handling, and accurate record management. Known for maintaining organized charts, processing transactions, and supporting smooth front-desk operations while delivering clear communication and a professional, patient-focused approach.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Receptionist
OKLAHOMA YOUTH LITERACY PROGRAM
04.2022 - 04.2024
- Greeted and welcomed visitors in a professional and friendly manner, creating a positive first impression.
- Provided information and answered questions in person, over the phone, and via email, facilitating smooth operations.
- Answered, screened, and directed incoming calls, ensuring efficient communication.
- Maintained visitor logs and security procedures.
Internship
CARR & CARR LAW FIRM
02.2022 - 01.2023
- Organized and maintained case files, records, and evidence.
- Assisted with administrative tasks including filing, scanning, and data entry to ensure accurate record-keeping.
- Learned and applied legal procedures, ethical standards and firm policies.
- Answered and made calls to facilitate communication and support client inquiries.
Cashier/ Sales associate
FOOTLOCKER INC.
02.2022 - Current
- Greeted and welcomed customers professionally, enhancing their shopping experience.
- Assisted customers with product selection, ensuring timely retrieval and satisfaction throughout their visit.
- Answer phones in a timely matter, complete omni orders.
- Completed closing duties, including cash drawer counting and store cleaning, maintaining operational standards.
Patient service representative
THE CLINIC AT HOBBY LOBBY BY INTEGRIS
05.2026 - Current
- Created new patient charts and verified insurance coverage to streamline patient onboarding.
- Check in and checkout patients
- Answered telephones promptly to enhance patient communication.
- Facilitated faxing and copying of lab orders to ensure timely patient processing.
- Maintain patient sheets, organize charts.
Education
High School Diploma -
ROSE STATE COLLEGE
Oklahoma City, OK10-2029
HIGH SCHOOL -
HARDING CHARTER PREP
Oklahoma City, OK01-2023
Some College (No Degree) -
PHLEBOTOMY TRAINING SPECALIST
Oklahoma CitySkills
- Effective communication
- Customer service excellence
- Cash handling expertise
- Cash Handling
- Planning and organization
- Adaptability and flexibility
- Critical thinking
- Problem solving
- Microsoft Word proficiency
Certification
- PHLEBOTOMY CERTIFICATION
- CPR
Timeline
Patient service representative
THE CLINIC AT HOBBY LOBBY BY INTEGRIS
05.2026 - Current
Receptionist
OKLAHOMA YOUTH LITERACY PROGRAM
04.2022 - 04.2024
Internship
CARR & CARR LAW FIRM
02.2022 - 01.2023
Cashier/ Sales associate
FOOTLOCKER INC.
02.2022 - Current
High School Diploma -
ROSE STATE COLLEGE
HIGH SCHOOL -
HARDING CHARTER PREP
Some College (No Degree) -
PHLEBOTOMY TRAINING SPECALIST