Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Style Team Member
Target
06.2024 - Current
Manage multiple tasks simultaneously, ensuring the completion of all assignments and duties each shift
Conduct regular inventory checks to maintain accurate stock levels
Operate the cash register as needed, providing backup support during peak times
Contribute to a positive team environment by fostering effective communication and collaboration with colleagues
Train and mentor newly hired team members, ensuring they were well-prepared for their roles
Zone and replenish clothing on the sales floor, creating an organized and easy-to-shop environment
Customers Sales Associate/ Team Lead
Wawa
08.2022 - 06.2024
Delivered an optimal customer experience by engaging with customers and building positive rapport, especially with regulars
Effectively diffuse conflicts with customers, ensuring they left the store satisfied and with a positive experience
Operated the cash register, processed monetary transactions, sold tobacco products, and verified IDs before completing sales
Trained new employees, ensuring they were equipped with the necessary skills and knowledge to succeed
Multitasked across various areas of the store, prioritizing customer needs and maintaining service efficiency
Ensured food safety protocols were followed, checked codes, and maintained a clean and organized store environment
Stocked and restocked merchandise for the deli and coffee stations, ensuring products were readily available on the sales floor
Wegmans
05.2020 - 07.2022
Greeted customers as they entered and exited the store, responded promptly to customer needs, and directed them to aisles to locate grocery items
Assisted customers at self-checkout, ensuring a smooth and efficient transaction process
Operated the cash register, scanned items, verified accurate pricing, processed cash/credit payments, bagged groceries, and maintained a clean, organized checkout area
Conducted price checks, honored coupons, and promoted weekly sales and deals
Served as a personal shopper by preparing online orders and delivering groceries for curbside pick-up
Restocked shelves, rotated merchandise, and ensured product availability on the sales floor
Dental Externship
Dental One Associates
Gathered, organized, and input information into a digital database.
Staged tray for procedures by arranging dental instruments and equipment.
Monitored patient comfort and safety during dental procedures.
Assisted dentist by performing four-handed dentistry and other chair-side duties.
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.