EDERAIL PETTAWAY
Philadelphia,PA
Summary
Proven leader with a track record of driving sales growth and enhancing customer satisfaction at Target. Skilled in fashion styling and advanced communication, adept at fostering team leadership and cross-functional teamwork. Achieved consistent quarterly sales targets by leveraging product and service knowledge, alongside effective project management.
Overview
4
4
years of professional experience
Work History
Style Team Member
Target
09.2021 - 04.2024
- Played an integral role in the launch of new products, collaborating with internal teams to ensure successful implementation and market penetration.
- Provided expert product knowledge to clients, addressing their unique needs and offering tailored solutions.
- Exceeded quarterly sales targets consistently by effectively managing a large territory and prioritizing high-value opportunities.
- Increased sales revenue by implementing targeted marketing strategies and building strong client relationships.
- Maintained an in-depth understanding of industry regulations, ensuring compliance and minimizing potential risks for the company.
Fulfillment Associate
Target
09.2021 - 04.2024
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Followed procedures at all times for personal and team safety.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Selected and filled orders from stock to fulfill customer requirements.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
Assistant Manager
Acme Fresh Market
05.2020 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
No Degree -
Shippensburg University of Pennsylvania
Shippensburg, PAHigh School Diploma -
Bishop Mcdevitt High School
125 Royal Ave Wyncote PA 1909506.2019
Skills
- Fashion styling
- Brand Awareness
- Outfit Coordination
- Personal Shopping
- Quick Learner
- Detail-orientated
- Advanced communication skills
- Natural Hair Care
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Cross-Functional Teamwork
- Money Handling
- Customer Relations
- Product and service knowledge
- Staff Management
- Workload Management
- Customer rapport
- Sales Growth
- Project Management
Timeline
Style Team Member
Target
09.2021 - 04.2024
Fulfillment Associate
Target
09.2021 - 04.2024
Assistant Manager
Acme Fresh Market
05.2020 - 03.2021
No Degree -
Shippensburg University of Pennsylvania
High School Diploma -
Bishop Mcdevitt High School
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