Sage Stevens Jr.
University Place
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
9
9
years of professional experience
Work History
Style Team Member
Target
11.2024 - 01.2025
- Educated customers on products to maximize benefits.
- Organized sales area and work station to showcase products and boost sales.
- Resolved guest complaints about service or style.
- Processed payments, entering sales in register for prompt customer service.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Team Lead
Stericycle
10.2021 - 08.2024
- Lead a team of 30 workers in a hazardous work environment processing medical waste
- Maintained machines by starting them in the morning, fixing common issues, titrating chlorine levels, filling out reports for the processes daily
- Lifted 80+ pound containers of medical waste safely and efficiently
- Managed to cut overtime hours by 10 hours every week, streamlining processes and handling one on one talks with team members
- Managed inventory of sharps containers for the entire plant every month
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Concessions Supervisor
Yuengling Center
02.2016 - 05.2018
- Managed a team of 20 university students and multiple volunteer groups, across 8 different stands in two different arenas
- Handled cash, organized inventory, and interacted with customers on a daily basis
Education
High School -
Pasco Eschool
Land O' Lakes, FL08.2015
Accociates in Arts - Computer Science
Hillsborough Community College
Plant City, FL01.1970
Skills
- Customer service
- Communication skills
- Computer literacy
- Time management
- Microsoft excel
- Leadership
- Warehouse Experience
- Warehouse Management
- Receiving
- Cash Handling
- Inventory Management
- Fashion styling
- Brand awareness
- Styling advice
- Cosmetology
- Makeup application
- Sales expertise
- Endurance
- Detail-orientated
- Quick learner
- Strong leader
- Conflict resolution skills
- Team leadership
Timeline
Style Team Member
Target
11.2024 - 01.2025
Team Lead
Stericycle
10.2021 - 08.2024
Concessions Supervisor
Yuengling Center
02.2016 - 05.2018
Accociates in Arts - Computer Science
Hillsborough Community College
High School -
Pasco Eschool
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