Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
Generic

Kamiyah McLeod

Forest Park,GA

Summary

Friendly hard worker with exceptional hospitality skills seeking opportunity to join Delta airline as flight crew member. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Customer-focused professional in the aviation service industry, known for high productivity and efficiency in task completion. Possess specialized skills in safety compliance, emergency response procedures, and passenger service excellence. Excel in communication, teamwork, and adaptability, ensuring exceptional travel experiences for all passengers.

Overview

4
4
years of professional experience

Work History

Security Specialist

Fulton County Sheriff's Office
Atlanta
05.2022 - Current
  • Ensures safety and security of organizations, assets such as personal property, and information.
  • Executed effective emergency protocols involving crisis response, CPR techniques, AED applications, and evacuation procedures.
  • Effectively addressed and resolved customer complaints with a strong commitment to excellence in service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Ensured that all alarm components were operating correctly and safely at all times.
  • Identified potential security risks, vulnerabilities and threats to the organization's systems and networks.
  • Leading and managing a security team.
  • Ability to stay vigilant and responsive over long periods of time.
  • Daily operations, security audits, incident response, and strategic planning.
  • Identified needs of customers promptly and efficiently.
  • Ability to stay calm during stressful, chaotic situations.

Front Desk Receptionist

Paul Mitchell The School
Roswell, GA
01.2021 - 04.2022
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.

Education

Cosmetology Education

Paul Mitchell The School - Esani
Roswell, GA
11-2021

High School Diploma -

Frank Mcclarin High School
College Park, GA
06-2020

Skills

  • Business Continuity
  • Intrusion Detection
  • Access Control
  • CCTV Monitoring
  • Network Security
  • Cybersecurity
  • Emergency Response
  • Professionalism
  • Secure Transportation
  • Customer Service
  • Incident Reporting
  • Vigilant and watchful
  • Self Motivation
  • Attention to Detail
  • Interpersonal Skills
  • Multitasking
  • Adaptability
  • Physical Stamina
  • Problem-Solving
  • Physical combat trained
  • Schedule Coordination
  • Excellent Communication
  • First Aid Certified
  • Critical Thinking
  • Goal Setting
  • Honest and Dependable
  • Security operations
  • Reliability
  • Law Enforcement Collaboration

Languages

English
Professional

Accomplishments

  • employee of the month
  • reduced appointment cancellations by 18% (Paul Mitchell The School Esani)

Affiliations

  • volunteer at my church (Liberty Deliverance)
  • volunteer at my current job (Fulton County Sheriffs Office)

References

References available upon request.

Timeline

Security Specialist

Fulton County Sheriff's Office
05.2022 - Current

Front Desk Receptionist

Paul Mitchell The School
01.2021 - 04.2022

Cosmetology Education

Paul Mitchell The School - Esani

High School Diploma -

Frank Mcclarin High School

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Kamiyah McLeod