Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kamiyah Thompson

Jonesboro,Georgia

Summary

Dynamic Store Supervisor with extensive experience at Forever 21, excelling in inventory management and customer service. Proven track record in training staff and enhancing customer satisfaction, leading to improved store performance. Skilled in multitasking and organization, adept at resolving escalated issues to maintain a positive brand reputation.

Overview

3
3
years of professional experience

Work History

Store Supervisor

Forever 21
Jonesboro, GA
11.2023 - 04.2025
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
  • Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.

Merchandise Specialist

Forever 21
Jonesboro, GA
08.2022 - 11.2023
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Trained new employees on customer service, money handling and organizing strategies.

Sales Associate

Forever 21
Jonesboro, GA
11.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Education

Jonesboro High School
Jonesboro, GA
05.2021

Skills

  • Inventory management
  • Customer service
  • Staff supervision
  • Multitasking and organization

Timeline

Store Supervisor

Forever 21
11.2023 - 04.2025

Merchandise Specialist

Forever 21
08.2022 - 11.2023

Sales Associate

Forever 21
11.2021 - 08.2022

Jonesboro High School

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