Kamiyeh Martin
Houston
Summary
As an Assistant Manager at Sonic Drive-In, I helped keep the restaurant running smoothly by ensuring customers have a great experience. My job included supervising team members, handling inventory, and keeping everything organized. I also assist with scheduling, and ensure that everyone was following company policies. Most importantly, I helped create a positive and fast-paced work environment where both employees and customers feel welcome.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Sonics Drive In
Katy
01.2024 - 03.2025
- Delegated work to staff, setting priorities and goals.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Resolved conflicts between team members in an effective manner.
- Created reports on sales trends, inventory levels, and financial data.
- Maintained up-to-date knowledge of company products and services.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Established processes for monitoring customer satisfaction levels.
- Implemented quality control measures to uphold company standards.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Cypress Lakes
Cypress, TXSkills
- Problem-solving
- Customer service
- Conflict resolution
- Quality control
- Decision-making
- Adaptability and flexibility
- Sales growth
- Multitasking and organization
- Closing oversight
- Reporting and documenting
Languages
English
Native/ Bilingual
Affiliations
- I like to be active whether it is going to the gym or going on runs
- I like to bake and cook
- I like to be involved in my community
- I like to join clubs at school that are set to help out people in need
- I like learning new skills
References
References available upon request.
Timeline
Assistant Manager
Sonics Drive In
01.2024 - 03.2025
Cypress Lakes
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