KALAWATTIE RAMPARGASH
Jamaica
Summary
Dependable individual with excellent customer service skills, who is organized, accurate, and adaptable. Experience working in a fast-paced environment and able to successfully manage daily tasks both in team and self-directed settings. Able to quickly learn and master new technology with proficiency in a range of computer systems, tools, and testing methodologies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pax Assist Agent
Pax Assist
05.2022 - Current
- Transported passengers utilizing a wheelchair safely to/from airplane.
- Ensure proper boarding and deplaning procedure to being up to date on flight information.
- Protected customers' baggage from loss, theft, and damage by handling them properly.
- Safely escort elderly clients to their family.
Cashier
Lowe’s
Riverview
04.2024 - 06.2025
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and locating items in-store.
- Maintained organized checkout areas for smooth customer flow.
Home Health Aide
Addus HomeCare
10.2019 - 05.2022
- Monitor patient condition by observing physical and mental status.
- Assisted patients with mobilization, health and hygiene, physical fitness, rehabilitation, assistive medical care, and other personal services.
- Ensured safe, healthy, clean, and uplifting patient environment.
- Prepared daily reports of patient activities and overall health.
- Acted as a liaison between patient, patient's family, and medical care environment.
Kitchen Assistant
Vibes Restaurant
10.2018 - 08.2019
- Developed recipes and menus by applying understanding of market demand and culinary trends.
- Calmly attempts to de-escalate issues with customer service.
- Prepared, cooked, and presented food in a kitchen with 50+ individuals.
- Assisted in stocking coolers and pantry shelves with ingredients.
- Acted as a liaison between wait staff and chef.
- Cleaned utensils, dishes, and glasses for customer use.
- Utilized kitchen equipment according to manufacture instruction and restaurant safety protocol.
- Maintained clean and sanitized work area in accordance with food safety guidelines.
- Communicated with wait staff regarding customer's request, dietary restriction, and allergy questions.
Education
High School Diploma -
Comprehensive Secondary School
Skills
- Customer service skills communication skills with people very good at solving issues understanding and helpful
- Customer service and care
Certification
- Home Health Aide Core Training, 10/01/19
- SIDA Badge, 05/01/22
Timeline
Cashier
Lowe’s
04.2024 - 06.2025
Pax Assist Agent
Pax Assist
05.2022 - Current
Home Health Aide
Addus HomeCare
10.2019 - 05.2022
Kitchen Assistant
Vibes Restaurant
10.2018 - 08.2019
High School Diploma -
Comprehensive Secondary School