Kamlesh Suthar
Nagaur
Overview
13
13
years of professional experience
Work History
Support Engineer
Synoptek India Pvt. Ltd.
06.2019 - Current
- Being in a managed services organization, working as a system engineer for USA-based clients
- Installation and maintenance security reporting tool to manage AD
- Verify that peripherals are working properly
- Quickly arrange the repair for hardware on the occasion of failure
- Create a backup and recovery policy
- Monitor network communication through the LogicMonitor tool
- Manage ADFS, AD, Print Server, Office 365, etc
- For day-to-day use
- Handling tickets in AutoTask ticketing system
- Able to match the resolution and maintain good CSAT
- Documentation in form of internal Wiki
Network Engineer
Wipro Infotech (Nexpro Solutions)
07.2016 - 07.2018
- Handled service calls submitted to the help desk to troubleshoot, diagnose, and resolve various network issues
- Selected and installed wireless and wired network hardware
- Installation, configuration, and troubleshooting of Routers and Switches
- =Series-Router 800,1800,2800,3800,1900,2900,3900,4300,9000,7600
- = Series-Switches 2900,3600,3700,3800,4500,4900,6500
- Knowledge about modules, SUP Engine, RSP, and ES Cards on 7K and 9K series
- Worked on other vendors also like Juniper, Huawei, HP, and Extreme
- Knowledge of security devices like Cisco SNS-3415
- Have experience working with ISPs
- Understanding of protocols like RIP, OSPF, EIGRP, BGP, MPLS, SNMP, NTP, DHCP, ARP, NAT, AAA
- Installation of VSAT Antenna, feed horn, LNBC, ODU, and setup of IDU
- Responded promptly to out-of-hours emergencies to manage failures affecting critical business systems
Technician in IT Department
Global Konnect
06.2014 - 07.2015
- Cisco LAN Switches from Catalyst series (layer II and III switching), Cisco routers
- Setup computers installed hardware and configured setting for the end-users
- Checked PCs and laptops thoroughly to troubleshoot and resolve issues
- Installation and maintenance of Windows OS, LAN administration, and management
- Added new hardware, software, security patches, and other updates to improve the functionality of the computer systems
- Network Protocol TCP/IP, IPX/SPX - allocation/assignment and IP address management, Internet access
Desktop Support Engineer
IANT Computer Institute
08.2012 - 08.2013
- Company Overview: Nagaur
- Handling the maintenance of all the systems of the organization and resolve hardware/software-related queries at my level
- Performed troubleshooting and diagnosis for personal computer hardware, software, and peripherals
- Troubleshooting hardware and networking issues, software installation
- Maintenance and Installations of all the OS like XP/Vista/98/2000
- Making cross and straight wires for the internet
- Evaluates Windows & Network environment hardware, software requirements & capabilities & make recommendations
- Coordinate service & maintenance of hardware & peripherals, printers, photocopiers, data services, wired & wireless internet services, business center facilities
- Provide regular & scheduled system maintenance
- Inventory management for IT equipment such (printers, digital senders, scanners, and spare parts)
- Nagaur
Education
Bachelor of Computer Applications - Computer Applications
Maharaja Ganga Singh University
Bikaner01.2012
Senior Secondary school -
Board of Secondary Education, Ajmer, Rajasthan
Rajasthan01.2007
Secondary School -
Board of Secondary Education, Ajmer, Rajasthan
Rajasthan01.2005
Skills
- Remote support
- Troubleshooting skills
- Network troubleshooting
- Hardware and software installation
Personal Information
- Passport Number: V7003859
- Father's Name: Mr. Kani Ram Suthar
- Mother's Name: Mrs. Santosh Suthar
- Date of Birth: 07/04/90
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Support Engineer
Synoptek India Pvt. Ltd.
06.2019 - Current
Network Engineer
Wipro Infotech (Nexpro Solutions)
07.2016 - 07.2018
Technician in IT Department
Global Konnect
06.2014 - 07.2015
Desktop Support Engineer
IANT Computer Institute
08.2012 - 08.2013
Bachelor of Computer Applications - Computer Applications
Maharaja Ganga Singh University
Senior Secondary school -
Board of Secondary Education, Ajmer, Rajasthan
Secondary School -
Board of Secondary Education, Ajmer, Rajasthan
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