Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
Work History
Virtual Assistant
Mathis Brothers
02.2022 - 10.2023
Conferred with customers by telephone, chat or email to provide information.
Completed business correspondence, transcription, and data entry.
Monitored emails, organized inbox, and prioritized messages for supervisor.
Kept extensive contact list updated with new contacts and changes to existing contacts.
Answered and screened calls to provide information, schedule appointments and take detailed messages.
Online Marketing Manager
EZ Pawn
03.2020 - 05.2021
Created and managed social media campaigns to increase brand engagement.
Conducted market research to identify new opportunities and target markets.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Continually maintained and improved company's reputation and positive image in markets served.