Energetic healthcare professional with a very big heart for everything Elder-care related! Since falling into the field a little over 4 years ago, I have done everything from hands-on to behind the scenes care. That being said, there are always new things to learn and I am very eager to expand my knowledge. I flourish in customer care and providing a safe space for clients to find answers they need! (or may not have known they needed)
My goal is to find a team that values compassion as much as I do! Colossians 3:12
Overview
2
2
years of professional experience
Work History
Resident Aide
The Valyrian Place
Greencastle, Indiana
01.2024 - Current
Performed light housekeeping duties such as changing linens and tidying up common areas.
Collaborated effectively with other team members to provide hands-on care for each resident.
Provided support to residents in the form of companionship, conversation, and emotional support.
Reported any concerns about the wellbeing of a resident to the supervisor immediately.
Assisted residents with activities of daily living, such as bathing and dressing.
Assisted with meal preparation and feeding of residents as necessary.
Assisted with end-of-life care by offering emotional support and comfort measures.
Encouraged participation in group activities such as arts and crafts projects or music therapy sessions.
Encouraged independence through assisting rather than doing tasks for a resident whenever possible.
Recorded observations in care plans to track progress and document any changes in the resident's condition.
HR Manager
FirstLight Home Care of Central Orlando
Jacksonville, NC
03.2024 - 06.2024
Monitored attendance records and leave requests for accuracy and completeness.
Provided guidance on labor law regulations to ensure compliance with applicable laws.
Managed performance reviews, disciplinary actions and salary negotiations.
Responded promptly to employee inquiries about policies or procedures.
Conducted recruitment process for new hires, including job postings, interviews and background checks.
Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
Drafted job descriptions based on current roles within the organization.
Ensured compliance with all state and federal employment laws including wage and hour regulations.
Reviewed applications for positions within the company according to pre-determined criteria.
Analyzed employee surveys to identify areas of improvement in workforce productivity.
Collaborated with other departments to create a positive work environment that promotes collaboration among teams.
Developed processes for onboarding new hires into the organization's culture.
Communicated with supervisors to plan and review employee evaluations.
Recruited applicants for vacancies to fill open positions with qualified staff.
Office Manager/Scheduling Coordinator
United Home Care
Jacksonville, NC
01.2023 - 12.2023
Monitored inventory levels and placed orders when needed.
Maintained filing system for the appropriate documents.
Processed payroll accurately ensuring all employees were paid on time.
Resolved concerns while maintaining positive relationships with clients.
Assisted in recruiting, onboarding and training new employees.
Provided training to new hires on office policies and procedures.
Created spreadsheets in Excel to track data such as client/employee information.
Responded to customer inquiries via phone or email in a professional manner.
Organized company events including holiday parties, team building activities .
Supervised staff members, organized schedules and delegated tasks.
Kept effective communication between departments within UHC.
Answered phone calls, responded to emails, routed outgoing company mail.
Ensured compliance with applicable laws regarding employment practices.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel
Held monthly one-on-one meetings with employees to review performance and priorities and provide feedback.
Interviewed prospective employees and provided input to HR on hiring decisions.