Kamron OBanner
Windsor Mill,MD
Summary
I recently earned my Double Hauler Certification, which qualifies me to safely operate and manage vehicles towing two trailers. This certification has strengthened my skills in handling complex loads, maintaining vehicle control under challenging conditions, and adhering to strict safety and transportation regulations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Advocate
Carvana
05.2024 - 07.2025
- Acted as the primary point of contact for customers, responsible for handling inquiries, resolving issues, and ensuring a positive experience throughout the car buying or selling process, often interacting with customers both online and in person during vehicle delivery, all while representing the Carvana brand and upholding a high level of customer satisfaction
Stocking Associate
Walmart
05.2021 - 03.2022
- - Sorted pallets and containers and transported items to sales floor for stocking.- Checked shelf labels for each item for pricing accuracy- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards- Provided assistance to customers with locating items.-Maintained a clean and orderly work environment.
Delivery Driver
Amazon
01.2024 - 03.2024
- Deliver a wide variety of items to different addresses and through different routesFollow routes and time scheduleLoad, unload, prepare, inspect and operate a delivery vehicleAsk for feedback on provided services and resolve clients' complaintsCollect paymentsInform customers about new products and servicesComplete logs and reports
Customer Service Representative
Ashley Furniture HomeStore
05.2023 - 01.2024
- Created a new customer database by entering customer information into a databaseKept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product salesDeveloped and trained [x] new customer service representatives on the proper handling of customer inquiriesManage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communication
Education
Archbishop Curley High School
Baltimore, MD07.2020
Skills
- Transporting Vehicles
- Air Brakes
- Hauling
- Load/Unloading
- Ability to Work in a Team 5/5
- Sales 5/5
- Strategies of Pricing 5/5
- Customer Service 5/5
- Profit-Based Sales Targets 5/5
- Sales Promotiom
- Customer Relationship 5/5
- Negotiation Skills 5/5
- Scheduling 5/5
- Interactive Communications 5/5
- Telephone Skills 5/5
- Databases 5/5
- Stock Control 5/5
- Time Management 5/5
- Computer Literacy 5/5
- Microsoft Word 5/5
- Palletizing 5/5
- Knowledge of Furnishing 5/5
- Communication Skills 5/5
- Customer services
- Educating customers
- Assertiveness
- Teamwork
- Computer skills
Languages
English
Personal Information
Accomplishments
I earned my certification to transport vehicles for Carvana using a double hauler by completing their comprehensive driver training program. This included hands-on experience with loading and securing vehicles, safety procedures, and route management. I also obtained my DOT certification, meeting all federal requirements to operate commercial vehicles and ensuring full compliance with Department of Transportation regulations.
Certification
I recently earned my Double Hauler Certification, which qualifies me to safely operate and manage vehicles towing two trailers. This certification has strengthened my skills in handling complex loads, maintaining vehicle control under challenging conditions, and adhering to strict safety and transportation regulations.
Timeline
Customer Advocate
Carvana
05.2024 - 07.2025
Delivery Driver
Amazon
01.2024 - 03.2024
Customer Service Representative
Ashley Furniture HomeStore
05.2023 - 01.2024
Stocking Associate
Walmart
05.2021 - 03.2022
Archbishop Curley High School
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