Mikaela Whipple
Charlotte
Summary
I am an organized and motivated employee. Reliable and driven.
Overview
10
10
years of professional experience
Work History
Bus Driver
Grand Ledge Public Schools Transportation
Grand Ledge
10.2022 - Current
- I started my day inspecting my bus for anything that could put myself or the children at risk when driving and document anything mechanically wrong with the bus.
- I follow a system to pick up children and have them scan when loading onto the bus.
- I transport students to their homes and to school safely.
- If anything needs to be reported, I report any incidents that occurs to upper management.
Delivery Driver
Door Dash
02.2021 - Current
- I work with the Door Dash application, delivering food and groceries to customers.
- I follow protocol and wear my mask when picking up food and delivering food.
- I use Google Maps to navigate to addresses where customers live and food places while getting the addresses from the Door Dash application.
- I follow the instructions the Door Dash application gives me and document every time I deliver food or groceries with a picture and a description of where I left the food or groceries if not handed to customer.
- Sometimes I contact the customer if it states in the delivery instructions to do so when delivering their food or groceries to let them know I have arrived.
Eligibility Specialist
GRA Benefits Group
02.2022 - 08.2022
- Enrolled individuals into medical, dental, vision, std, ltd, and life insurance.
- Worked with Representatives to get the enrollment process done quick.
- Took calls as well as emailed back and forth with groups.
- Entered individuals data into the benefits website as well as filled out enrollment forms and processed them.
Shuttle Driver
Express Professionals/ Autoport
03.2019 - 06.2019
- Inspected General Motors vehicles for any imperfections before entering vehicle.
- Transported General Motors vehicles to designated areas and parked them.
- Used a PDA system to log every vehicle transported by myself and parked.
- Used a PDA system to locate any lost vehicles.
Security Officer
Allied Universal Security
10.2018 - 02.2019
- Monitored central alarm systems for fire.
- Monitored and authorized entrance and departure of Auto Owners employees and visitors daily.
- Verified if someone entering the building was an employee or visitor before letting them through the doors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Conducted morning and afternoon patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Verified visitors before letting them through the premise.
- Gave visitors temporary badges for the building.
- Answered phone calls from Auto Owners employees who needed assistance and built up receptionist skills.
- Verified employees through a personnel system when they lost their badge or forgot it at home, then gave them a temporary badge after letting them through the building.
Front Desk Receptionist
So Cal Tan and Fitness
08.2016 - 10.2018
- Welcomed arriving guests politely when entering facility.
- Informed customers of the tanning packages and exercise packages available.
- Conducted sales on tanning lotion, tanning packages, and exercise packages.
- Answered all incoming phone calls.
- Informed customers how to use equipment before using and handed them a contract to sign before using.
- Showed customers how to use the equipment that they purchased a monthly or annual package for.
- Learned how to work independently as I conducted all tasks on my own as I was the only worker.
- Sanitized all equipment after every use throughout the day and maintained a clean facility.
- Processed payments, handled cash.
- Kept file of all customers packages.
Housekeeper/ Deep Cleaner
Eurest Services
11.2015 - 06.2016
- Kept building entryway glass clean and polished for professional presentation.
- Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
- Deep cleaned restrooms with a power washer and buffer to pick up welding dust that employees tracked through restrooms at General Motors.
- Deep cleaned sinks, mirrors and stalls within General Motors restrooms.
- Cleaned aisles with welding dust with a T3 Machine.
- Picked up scrap metal from the conveyors in the basement of General Motors and cleaned up oil near the conveyors.
- Maintained clean Team Rooms for the General Motors employees.
Education
High school diploma -
Some College (No Degree) -
Lansing Community College
Lansing, MISkills
- Transporting Vehicles
- Organization and efficiency
- Office equipment operations
- Recordkeeping and bookkeeping
- Meticulous and organized
- Multitasking and prioritization
- Technologically savvy
- Data Entry
- Proficient in customer service
- Proficient with Microsoft Excel
Volunteer Experience
Manager, So Cal Tan & Fitness, Managed So Cal Tan & Fitness independently. Ran the business on my own.
Timeline
Bus Driver
Grand Ledge Public Schools Transportation
10.2022 - Current
Eligibility Specialist
GRA Benefits Group
02.2022 - 08.2022
Delivery Driver
Door Dash
02.2021 - Current
Shuttle Driver
Express Professionals/ Autoport
03.2019 - 06.2019
Security Officer
Allied Universal Security
10.2018 - 02.2019
Front Desk Receptionist
So Cal Tan and Fitness
08.2016 - 10.2018
Housekeeper/ Deep Cleaner
Eurest Services
11.2015 - 06.2016
High school diploma -
Some College (No Degree) -
Lansing Community College