KAMRYN AGUIRRE
San Antonio,United States
Summary
Proven to excel in high-pressure environments, I have enhanced customer satisfaction and streamlined operations at Landry's Seafood House. Leveraging multitasking proficiency and team collaboration skills, I have contributed to a positive dining experience by efficiently managing large parties and improving front desk efficiency. With an energetic and personable nature, I naturally create welcoming environments and foster positive guest experiences. Strong communication and organizational skills are essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service, dedicated to contributing to a seamless and enjoyable atmosphere.
Overview
4
4
years of professional experience
Work History
Host
Landry's Seafood House
04.2024 - 02.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts
- Answered phone calls to take orders, give information and document reservations
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Answered customer questions about hours, seating, and menu information
Sales Consultant
Foot Locker
02.2024 - 03.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maximized customer retention by resolving issues quickly.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Responded to telephone and in-person requests for information.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Host
Chart House @ The Towers of the Americas
04.2021 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts
- Delivered knowledgeable service with a friendly approach.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
Education
High School Diploma - undefined
Burbank High School
San Antonio, TX06.2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Sales strategies
- Telephone reception
- Customer engagement
- Hospitality and accommodation
Accomplishments
Documented and resolved conflicts which led to successfulness.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Timeline
Host
Landry's Seafood House
04.2024 - 02.2025
Sales Consultant
Foot Locker
02.2024 - 03.2024
Host
Chart House @ The Towers of the Americas
04.2021 - 01.2024
High School Diploma - undefined
Burbank High School
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