Kamryn Darling

References

Michael Immordino

(480)-980-4220

Brady Anderson

(602)-524-8973

• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
• Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Worked well in diverse team settings by partnering with others to complete tasks and pitched in extra hours and helped other staff during unexpected times of high volume
• Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
• Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
• Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.

References:

Sharon Rosetti

(772)-205-1561

• Learned to serve guests quickly and efficiently
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Developed strong cooperative relationships with coworkers and managers.
• Operated register to process payments and collect cash payment for order totals.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Maintained productive, efficient approach to all tasks.
• Addressed and resolved customer complaints in polite and professional manner.