Sabrina Franco
Fort Worth
Summary
Experienced with operational management and team leadership. Utilizes strong organizational skills to enhance productivity and customer satisfaction. Track record of implementing effective strategies for staff development and operational improvement.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
The Sicilian Butcher
04.2024 - Current
- Played a key role in the successful opening of a new store, managing daily operations, inventory, and customer service processes to ensure a smooth launch.
- Monitored and analyzed store performance post-opening, providing insights and recommendations to optimize operational efficiency and drive sales.
- Developed and implemented onboarding and training programs that accelerated employee productivity and enhanced team cohesion
General Manager
Blue Goose Cantina
01.2023 - Current
- Oversees all aspects of operations in a casual Mexican restaurant with a P&L valued at over $4M
- Maintained and developed a staff of over 70 people, including servers, cooks, and bartenders to ensure exceptional service and quality product
- Comfortable handling interpersonal conflicts
- Implemented inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manager
Blue Goose Cantina
04.2022 - 01.2023
- Promoted to manager after proving exceptional skill and work ethic as a bartender
- Controlled both bar and service as area of responsibility
- Input systems to streamline training processes with an emphasis on menu knowledge and
hospitality - Managed all bar needs such as ordering and scheduling while also maintaining alcohol costs at
around 20%
Bartender
Blue Goose Cantina
11.2020 - 04.2022
- Trained new servers and bartenders in guest relations, menu knowledge, and cash handling.
- Comfortable with multitasking in high stress environments while providing exceptional service
- Extensive knowledge in different types of liquor
Server
Texas de Brazil
11.2018 - 03.2020
- Recommended products to provide an enhanced dining experience.
- Extensive knowledge on wine and alcohol.
- Regularly handled different payment types
- Served parties of 10 or more on a regular basis
Server
Meso Maya
11.2017 - 11.2018
- Quickly promoted from host to server after demonstrating vast menu knowledge
- Prepared casual fine dining restaurant for upcoming shifts
- Assist guests in choosing beverages, food, and dessert
- Tended to multiple tables at once in an efficient and friendly manner
- Worked with other staff members to ensure a positive guest experience
Education
Associate of Science - Human Resources Development
Tarrant County College
Fort Worth05-2026
Skills
- Team Development
- Inventory control
- Cost control
- Hospitality
- Operations management
- Employee relations
Languages
English
Spanish
Timeline
Assistant General Manager
The Sicilian Butcher
04.2024 - Current
General Manager
Blue Goose Cantina
01.2023 - Current
Manager
Blue Goose Cantina
04.2022 - 01.2023
Bartender
Blue Goose Cantina
11.2020 - 04.2022
Server
Texas de Brazil
11.2018 - 03.2020
Server
Meso Maya
11.2017 - 11.2018
Associate of Science - Human Resources Development
Tarrant County College
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