Kamryn Davis
West Palm Beach,FL
Summary
Driven Busser with 3 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Busser
Jabrewski's Pizza Co. (561-383-7101)
7070 Seminole Pratt Whitney Rd Loxahatchee, FL
11.2022 - Current
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
- Collaborated with kitchen staff to ensure dishes were properly sorted and returned to the dishwashing area.
- Ensured guest satisfaction by addressing any concerns or issues related to table settings or cleanliness efficiently.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Hostess/To-Go Specialist
Brass Ring Pub (561-296-4563)
10998 Okeechobee Blvd, Royal Palm Beach, FL
03.2021 - 12.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, and greeting guests, simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Used cash registers and credit card machines to cash out customers.
- Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
Education
No Degree - Architecture
Florida Atlantic University
Boca Raton, FL05.2028
High School Diploma -
Royal Palm Beach Community High School
Royal Palm Beach, FL05.2024
Skills
- Excellent teamwork
- Adaptable to change
- Ability to Lift Heavy Items
- Table Bussing
- Flexible schedule availability
- Customer Service-Oriented
- Polite Demeanor
- Server Support
- Professional Appearance
- Pre-bussing operations
- Food Running
- Beverage Service
- Maintaining cleanliness
Certification
- Responsible Vendors Alcohol Tri-Annual Update: Blood Alcohol Concentration "BAC"
- Adult/ Child/ Infant CPR & First Aid & AED
References
Kacey Poulin (561-310-9313) Jabrewski's Supervisor
Kimberly Byron (561-718-1073) Brass Ring Supervisor
Timeline
Restaurant Busser
Jabrewski's Pizza Co. (561-383-7101)
11.2022 - Current
Hostess/To-Go Specialist
Brass Ring Pub (561-296-4563)
03.2021 - 12.2022
No Degree - Architecture
Florida Atlantic University
High School Diploma -
Royal Palm Beach Community High School